Southeastern Credit Union Inner Perimeter Rd, Valdosta

Southeastern Credit Union Reviews

• V

  Vertyce Key
  5

  I would like to post a new review. The manager at the perimeter bank made sure she talked to me about the issues. Thank you for your time. Then talked to Jenny and she helped me learn about mobile banking to deposit my payroll . She was so kind and patient.

• R

  Robert Harding
  3

  This is a mixed review. I've been banking with credit unions in three different states over the past 20 years. With regards to my checking and savings accounts, SECU has always been a fine institution, on par with others I've done business with. However, where SECU falls flat is mortgages. We decided to go with them for our house. As it turns out, they are just the middlemen and our mortgage was actually through a bank in central Georgia. Then that bank sold our mortgage to a company in New Jersey. It has been a nightmare. I will continue to bank with SECU, but I will never ever again get a loan from them. Better to pay a tad more and have your loan local.

  Response from the owner

  Mr. Harding, thank you for your candid feedback and for your continuing membership at Southeastern. We are disappointed to hear your mortgage experience is not what you anticipated when you came to the credit union for a mortgage loan. We do have in house, local options, to keep your mortgage with the credit union. Fixed rates on these in house loans do not exceed a fifteen year commitment, although we can amortize the monthly payment over a thirty year period. However, if members need a 30 fixed rate or a specialized loan like FHA or VA, we are unable to keep those loans on our books. If the opportunity arises in the future, we would encourage you to talk to us about our in house options, if one of those solutions would work for you and your family. E. Michael Gudely President/CEO

• P

  PM Edgemon
  5

  I have had an overall positive experience with SFCU! I have had a savings and checking account with them since 1999. If problems arose, mostly my fault, they quickly worked with me to correct them. Highly recommend this bank.

• H

  Haley Cannon
  1

  You know they kick you off of your own online profile every few months and the only way to get it back working again is to call them. It's ridiculous you're a business you shouldn't make it hard for your customers to use your services. And you don't even work on Sundays like people don't use their bank once a week.

• M

  Martha Lanell Schramm
  5

  Every time I have been at the one on Baytree I have received excellent service. I was always treated with respect. I could not ask for a better bank to service my financial needs. Thank you SOUTHEASTERN FEDERAL CREDIT UNION.

• B

  Barbara Epley (Barb)
  1

  Do not ever use this Credit Union, this is the worst one I have ever dealt with!! They promised an ach would post the same day or the next day if it was late coming in now they say @ least 2 days! They have returned 3 ACH's that my payroll!! I was promised a callback by a supervisor and I'm still waiting!! Do not ever go here or turst these people!!

• I

  Israel Smith
  5

  I love my Credit Union! They are always finding ways to contribute to the community and on top of that, no hidden fees with my checking account! Doesn't get any better than this!

• S

  Stephanie Livingston
  1

  Drive thru teller had a horrible attitude and told me what she was and was not going to do. All I wanted to do was deposit a check and pay my loan with said check. She then proceeded to roll her eyes as a child would do. I went to North Valdosta Rd branch and they had no problem doing what was asked. Save yourself time and hassle and go elsewhere.

• I

  Isaac Oguji
  5

  Their financial services are top notch. Working environment is really good. Enough spaces for parking. Great ambiance too!

• T

  Teresa Arnold
  5

  Always super helpful and friendly staff .