Sonora Bank Sherwood Way, San Angelo

Sonora Bank Reviews

• R

  Rebecca Stephenson
  5

  If you have ever dreamed of having a relationship with your bank... one where you felt number one, and mattered... yep. You WILL experience that professional emotion if you are smart enough to choose Sonora Bank! Christie Peavy and Kelly Hays represent everything a professional bank should be. Outstanding. Resourceful

• J

  Joe Rodriguez
  5

  Selecting a bank is a very important decision and wanted to share our experience with Sonora Bank. Sonora Bank was our first choice because of its banking services and its involvement in the communities they serve. The Sonora Bank’s Personal Banker helped setup our checking and savings accounts. Next, she introduced us to the Branch Loan Officer and Branch Manager. The Branch Manager is also a Sonora Bank Senior Vice President. Everyone at Sonora Bank has been very professional, knowledgeable, and sensitive to our needs and concerns.

  Response from the owner

  Joe, thank you for taking the time to share about your experience. We are thrilled you’ve chosen Sonora Bank for your financial needs and are so happy to hear the team at Sherwood Way provided such great service. We value the trust you’ve placed in us, and we will continue to do our very best to exceed your expectations.

• T

  Tiffany May
  1

  This bank is not truthful they tell you one thing and do something totally different. They say your checking and debit card is two different accounts even though at other banks it's one. They tell you that no bank let's you endorse under another person's name to cash a check when other banks do. Been promised the moon by weekend tellers when later to find out something totally different through the week. It's a very poor excuse for a bank. I would recommend finding another.

  Response from the owner

  Tiffany – I’m sorry to hear you didn’t have a good experience. While I don’t have the details on your particular transaction, I can share that it is our general policy to not accept third-party checks due to the high risk of fraud. We do this to make sure our customers are protected. The best practice is to deposit the check yourself and write a new check from your checking account to the third party. If I can be of any additional assistance, you are welcome to email me at [email protected].

• R

  Robert Parker
  2

  I was happy with this bank until they changed their e-banking software last fall (2013). At that point my e-banking became a nightmare. E-banking is very important to me. That is how the majority of my bills have been handled for the last several years. The new software has very few choices for automatic bill reception. For 6 months I have tried to set up Dish as an autopay on receipt of the bill. It won't work. Some payments double up for a reason I can't figure out. Every time I try to add or delete a payee, some other payee gets paid twice. The software just doesn't work well and is difficult to learn. I gave it six months, but I still can't figure it out. I am afraid I will have to move my accounts somewhere else.

• G

  G386 420
  5

  Gotta say the staff is very nice n helpful I get my check cashed here an no problems its usually never crowded I'm always in an out no time wasted

  Response from the owner

  Mason, thank you so much for taking the time to share more about your experience. We think our staff is pretty great, too! We understand your time is valuable and appreciate you trusting us with your banking needs.

• A

  Antonio Sandate
  5

  Outstanding service with people who genuinely care about you, the person. Professional meets personal.