San Antonio Citizens Federal Credit Union FL, Wesley Chapel

San Antonio Citizens Federal Credit Union Reviews

• R

  R Colon
  4

  We only had a Visa credit card & a small savings account. I decided to close it when after they had a recent update, a new look for their online website, I got alarmed when my 'security answer' appeared as a 'user ID', which gave me the feeling whoever they hired to create their new look, may have had some oversights in the process.

• K

  K Young
  1

  A world full of amazing technology anddddd San Ann still doesn’t have Apple Pay. It’s 2022. Let’s get with it.

  Response from the owner

  Hi K, we strive to offer the latest technology options to our members, including Apple Pay. Apple Pay is in testing now for our credit union – look for it soon!

• D

  Dennis Copeland
  1

  Do not use the account often but when I need it I find myself unable to use it, guessing its due to some garbage safety protocol that restricts users from accessing their own money. No luck reaching staff outside of normal bankers hours. So I believe I’ll be sticking with Sun Coast Credit Union as they seem to have their sh!t together.

  Response from the owner

  Hi Dennis, we're very sorry to hear that you're having issues with your account. We are available by telephone Monday - Friday from 8:00am to 8:00pm & on Saturday from 8:00am to 5:00pm. We would appreciate the opportunity to speak with you to resolve this issue.

• C

  Carol Bass
  5

  My mom and dad has been banking with San Antonio for years, I have finally opened a couple of accounts there and can't say enough about the friendliness and professionalism the staff always shows. I never have to wait forever like the past institution I had been using for service. They are efficient and never rush you out but have their task down to a tee. I highly recommend this credit union over any other credit union or bank in the area.

• A

  Alycen McDermot
  5

  During COVID-19 and everything that has changed this year, it was such a good experience to interact with Dani. She and all the staff at the credit union are wonderful

• T

  Thomas Hand
  5

  Great place, have mortgage, car loan, checking & savings account there since they opened in Wesley Chapel, never a problem when you go there.

• C

  Christy Mercado
  5

  Really efficient process with friendly staff

• S

  Susan Green
  5

  Can't say enough. This is definitely a "YES" place of business for everything that you need. I would like to shout out to Kristen from the Wesley Chapel Branch who came to my place of business to help me set up their mobile app! Who does that??? Thank you so much!

• D

  Daniel
  5

  Super friendly staff. Never have any problems with them. 😊

• T

  Tim Whitfield
  5

  Went over and above to help me several times, Thanks!