Ruoff Mortgage N High St, Columbus

Ruoff Mortgage Reviews

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  Sybil Harris
  5

  As a real estate agent I've dealt with a lot of different lenders and mortgage loan officers. Jeff is one of the absolute best I've worked with! He responds timely and with the appropriate level of urgency, he is professional and easy to talk with, and his knowledge and experience had a huge impact on getting a very complicated transaction done for my clients. Thank you Jeff! You will be seeing a lot more of me and my clients in the years to come!

  Response from the owner

  Thank you Sybil for taking the time to share your experience with the Ruoff Mortgage team. We appreciate your partnership and look forward to creating more positive home buying experiences for our mutual customers.

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  Kate Kimbrough
  5

  This is not my first experience with Jeff and Ruoff mortgage. I am a Realtor and have dealt with him for many years. Ruoff is a reputable company, and Jeff L. Is knowledgeable about their products and he is an honest person. I trust him and his expertise!!!

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  Stephanie King-Cobryn
  5

  Graham Nadler has made the home buying process easier than I expected. As a semi truck driver who is all over the country I was surprised at how creative he was in helping me meet my obligations and accommodating my wacky schedule. He never even complained about my 2am texts. He even kept me laughing. I would recommend him to anyone in need. Hands down, the best.

  Response from the owner

  Hi, Stephanie. We appreciate the rating and are glad we could provide you with a positive experience!

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  Jen Taylor
  5

  Had a great experience using Ruoff to buy my house. Michelle & Mary were so helpful along the way despite the normal life hiccups. They were always there to answer any questions and ultimately help me to close on my house. I couldn’t be happier!

  Response from the owner

  Thank you so much for your kind words, Jen. We really appreciate you taking the time out to share your experience with us. Cheers, Ruoff Mortgage

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  R Lance Shook
  5

  Amazing mortgage company to work with!!! I am first time home buyer. VA loan!! From start to finish this whole process took less than 2 weeks to close!! Coven is amazing banker A++++ Thank you!!

  Response from the owner

  Hi! Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! Thank you for putting your trust in Coven and Ruoff Mortgage.

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  Anthony Frederick
  5

  Charlie was very friendly and engaged throughout the whole process. Never once did I feel we were alone or confused about the details of the loan. Charlie was always available to answer questions. I would recommend RUOFF mortgage to everyone and anyone.

  Response from the owner

  Hello, Anthony. We appreciate you taking the time to share your experience and provide your recommendation of Charlie and Ruoff Mortgage. Thank you!

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  Rachael Barnhart
  5

  Love my mortgage lender Lori Love! She was amazing and so quick to get me information and was clear as to what she needed from me. Everything went really smooth and took no time to close.

  Response from the owner

  Hi, Rachael. Thanks for taking the time to share your positive experience. We truly appreciate it!

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  Austen McDougald
  5

  We worked with Ryan Miracle at Rouff Mortgage and he was fantastic! He was quick, super informative and always willing to answer financial questions, even if they weren’t pertaining directly to the loan. It was also the easiest mortgage process we’ve gone through! 10/10 would recommend Rouff Mortgage!

  Response from the owner

  Hi, Austen. Thanks for taking the time to share your positive experience. We truly appreciate it!

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  A B
  5

  Ruoff customer service was outstanding! We were turned down by 2 other lenders but the Ruoff team believed in us and gave us the opportunity to refi! It was a great experience!

  Response from the owner

  Hi, A. We appreciate the rating and are glad we could provide you with a positive experience!

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  Matt Herrin
  5

  Graham was easy to reach, responded promptly, and answered all of our questions without any hesitation. The process was smooth and easy and would definitely use their services again in the future.

  Response from the owner

  Hi, Matt. Thank you very much for your rating! We are glad you had a pleasant experience.