Ricart Ford S Hamilton Rd, Groveport

Ricart Ford Reviews

• A

  Alyce Agostinella
  5

  We bought our new F450 dually at the Quarterhorse Congress 2018. Everyone at Ricart was extremely helpful and went above and beyond to get us situationed and back on the road. Our salesman-Collin Matheny-was very knowledgeable of the Ford Trucks and also of our fifth wheel hitch that we had to transfer to the new truck. Everyone was pleasant and very helpful. Thanks guys! We had a great experience! John & Alyce

• J

  Jason Denton
  5

  Very good experience. I walked out with better apr than I expected to get. They said they would not run anything until they knew a deal could be done. If they couldn't we would shake hands and part ways, but give them a shot. They did all the above . We shook hands but to say Congratulations you got you a new Ford. Big thanks to Sterling ,Troy ,and Doug .

  Response from the owner

  Hi, Jason! This is such a great review of our Ford team, and we are THRILLED you were able to leave in your new Ford. Thank you for giving us the opportunity and trusting us. Welcome to the family!

• K

  Kevin Schmidt
  1

  Buyer beware! As this is part of the Ricart family of dealerships, they operate the same way. I love their inventory, great selection, helpful sales people, but unfortunately, they will tell you ANYTHING to get you to buy their car. They pretend like a Carfax is helpful, but in reality, it is just their smokescreen. They will hold it up as proof the car is quality, but then admit, it doesn't disclose things like previous accidents that void your warranty. If you really want to buy from Ricart, take the car to a trusted service center to get it checked out first, to ensure their isn't hidden damage that allows them to walk away from you as a customer.

• B

  Bill Robertson
  5

  Buying a truck every three year for years. Out of all the truck purchased in the last few Zachery Bowens was a great sales guy concreting dealing with my dad and older brother giving him an impossible time. But very happy leaving with a new 3500 diesel truck. Thank you Ricart!! See you in 3 to 4 years for a new truck

  Response from the owner

  Thank you for the 5-star review and for your loyalty over the years, Bill! We are so grateful to have you in the family.

• K

  Keifer Grubb
  4

  The service was a little slow due to parts having to be ordered and training the mechanic had to do (for his yearly training). So the work my Explorer needed was a little slow but the service rep, John, was very helpful in the sense that he always kept me up to date with anything current and anything new going on with my car. They also paid for all of my car rental needs!

• T

  Tiffany Robinson
  5

  I had a great experience with ricart when buying a Ford Mustang. They were able to work with my budget on what I could afford and got me in a car the same day. They stayed late to work with my on paperwork and made the experience easy. Very affordable with great discounts as well.

  Response from the owner

  Congratulations on your awesome new Mustang! We truly appreciate you taking the time to leave Ricart Ford a review. If you ever need anything we will be here :) -Regan at Ricart

• J

  John Cheeseman
  5

  Always five star service. The staff is friendly and helpful. The work is completed in a timely manner. They also give you a printout detailing the work done, and also items that will need inspected and/or replaced on my next visit. I am glad to be a patron to Ricart Ford, where service and quality go hand in hand.

  Response from the owner

  John, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

• D

  Debbie Moore
  5

  My lease was up and I was looking for a newer version of my current vehicle. I found the vehicle I was looking for and was able to work with the gentleman that was my previous salesman three years prior, Kris Somar. Kris is very personable, with a great knowledge of the vehicles. He and his manager did a wonderful job of pulling together the necessary paperwork and getting me on the road. In the future should I decide to lease or buy another vehicle, I will definitely come back to Ricart and Kris.

  Response from the owner

  Thank you for your loyal business to Ricart! Kris and the entire Ricart team will be here if you ever need anything. We appreciate you leaving us a review. -Regan at Ricart

• T

  Tammy McClure
  4

  First of all, I am a lifelong customer of Ricart. I went in for an oil change and tire rotation, my first on my Ford vehicle. They have what is called Quick Lane. I received at least one email per week about this service. Just stop in...no appointment needed. I stopped in and was treated like I was a criminal because I didn't have an appointment! I asked two different people if I needed one and they said no, but it's better if you do. The girl at the desk told me that without an appointment I could wait up to 3 hours but I was lucky they weren't that busy today. I told her that they advertise heavily the fact that it's "Quick Lane" and you don't need an appointment. She said, "I know, I hate that they do that. Next time you should make an appointment." What?! Its called Quick Lane! For the past 20 years or so I have had an import and used their import service where I was treated like gold! Now I've purchased a Ford and feel like I've gone back to the awful service treatment of my early years at Ricart that they are famous for. I thought they had changed but apparently not on the Ford side! When I picked up my vehicle I noticed that it hadn't been washed so I had to drive through the car wash. The import service always washed my car! I think I'll go back to an import on my next vehicle purchase. My daughter has also gone through extremely long waits and not been treated as well as she was in import service and has considered getting her service closer to home. I gave 4 stars because I am assuming the oil change was done properly but the customer service leaves a lot to be desired!

  Response from the owner

  We appreciate you taking the time to leave your honest feedback. If you would like to speak with us further about this, please don't hesitate to give us a call. We are always happy to help.

• T

  Tyrone Cornelius
  5

  Good place to work and a great attentive staff.