Resurgent Capital Services Beattie Pl, Greenville

Resurgent Capital Services Reviews

• M

  Matthew Luebeck
  5

  As far as debt collectors go this company was very reasonable to deal with. Their communication was courteous and they are willing to negotiate a reasonable payment plan for the debt.

• s

  samantha mckenzie
  5

  I have had the pleasure of working for this company for 14 years. They go out of their way to build an inclusive, familial culture and go the extra mile for their employees. Their commitment to giving back and to community involvement makes it that much more enjoyable a place to work.

• A

  Alex Gonzalez
  5

  Resurgent has been a great company to work for. They really love their employees and definitely show it. The great culture and friendly people has made Resurgent the great company that it is. I would recommend this company to anyone.

• J

  Jake Parsons
  5

  Very easy to use, made handling my unknown debt easy

• G

  George Ann Landreth
  5

  I lost my job because of Covid then got Covid. It was the pits. Everything I had went to claims. These guys were super nice and easy to get ahold of and didn’t make me feel terrible for living. Thanks.

• C

  Cheryl McLaughlin
  1

  Although the portal is easy to use they have 6 accounts that do not belong to us and I keep telling them that they need to be removed. Not sure if that could be a legal liability as we can see someone else's account and their address.

  Response from the owner

  Thank you for providing your feedback and letting us know about this issue. Due to safety and privacy concerns, we are happy to answer any questions you might have through our professional and friendly Customer Care Team. They are available at 1(888) 665-0374 Monday-Thursday 8:00am-9:00pm Friday 8:00am-7:00pm Saturday 9:00am-5:00pm Sunday 9:00am-5:00pm.

• D

  Dennis G.
  5

  Great customer service! The lady that helped me was friendly and understanding. I enjoyed the user friendly website. Other companies should take notes from them on how to handle collecting debt and treatment of people.

  Response from the owner

  Thanks for taking the time to leave a review, Dennis. We appreciate that feedback!

• E

  Ernest Hughes
  5

  I have worked for other collection companies before. I have also worked with other collection companies to resolve my debt before. I can say with the utmost confidence that this company does more than any other company I've ever dealt with to do what is right for their employees and their customers.

• P

  Pedro Tejeda
  5

  The website is easy to navigate and they had plenty of payment options to choose from.

  Response from the owner

  Thanks for taking the time to leave a review, Pedro. We appreciate that feedback!

• B

  Brandy Clark
  4

  Honestly, even with my frustrations they've been nothing but pleasant and helpful. I couldn't gain access to my account. I called and they said they'd get right on with restoring access to my account so I can set up a payment plan. Once I get access to my account and see what my options are, I'll change my rating to 5 stars.

  Response from the owner

  Thank you for providing your feedback and letting us know about this issue. Due to safety and privacy concerns, we are happy to answer any questions you might have through our professional and friendly Customer Care Team. They are available at 1(888) 665-0374 Monday-Thursday 8:00am-9:00pm Friday 8:00am-7:00pm Saturday 8:00am-5:00pm Sunday 9:00am-5:00pm.