Republic State Mortgage W Ben White Blvd, Austin

Republic State Mortgage Reviews

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  Chris Wright
  5

  What we were trying to achieve with our loan was not your ordinary mortgage situation. After talking to a couple of other mortgage companies, we did not feel very confident we were going to be able to achieve what we wanted to...until we spoke with Marc. Marc was extremely confident he could achieve what we needed. After laying out our options, we knew we were in the right place. He listened to all our needs throughout the process and not once did we feel like we were not important. Communication was great and when it was all said and done, his knowledge and professionalism achieved every thing we could ask for. A+++++

  Response from the owner

  No, you're awesome, Chris! Good luck with the renovations

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  Claudia Tax-Rian
  1

  I had a very bad experience with this company, that I even questioned if its legit or not. I filled out the application with my partner, and we were requested to send out all of our personal information, statements, bank accounts, and everything, and we never got a response, they never responded to our calls, or emails, and everytime I was trying to contact them Lisa would say, i call you back to chat, and never did. We are busy people with our business, so we dont have time to waste. Save yourself a headache and go with someone you can trust. you'll waste your time with this company.

  Response from the owner

  Hello Claudia Tax-Rian, I am truly sorry you felt you received a bad experience enough to leave a 1 star, which I’ve never received before. I can assure you we are legit and help families into their homes on a daily basis. You completed your loan application on a Wednesday 3/2/22. You completed submitting your loan docs on 3/14/22. We reached out via, phone, txt, email. On 3/18 you responded that you were on Spring Break and would get back to us. …We never heard back from you after that date. Lastly, there is not a Lisa at our company. We wish you the best of luck!

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  Carl Williams
  5

  Marc and the Republic State Mortgage team helped us refinance our home and it was a great experience. Marc guided us through multiple hurdles we encountered along the way with our finances. He also helped us review multiple options and explained everything so we felt comfortable we were making the right decision for our needs. Marc made the entire process as easy as possible.

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  Robert Blanchard
  4

  I had a good experience. The loan process is a real pain but the online portal for transferring documents and signing electronically made it easier than having to deal with physical paperwork. Marc was very attentive and communicated with me very well proactively and also anytime I had questions. I left one star off because it was a bit confusing on the website since the mortgage company's user page is different from my loan officers portal, so I ended up having 2 usernames and being confused sometimes about where I should be going. Once inside the portal, some aspects of filing for the loan didn't seem clearly labeled and straightforward and I think they could benefit from some additional FAQs or a walkthrough document that shows the entire process and where to click (a software manual if you will).

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  John Thomas
  5

  Mr. Saucier was reliable, responsive, and very knowledgeable during our home loan process. He made it easy every step of the way. This is our second home with him and he helped us to secure the best rate and we closed ahead of when our real estate said was possible. A++.

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  Kara Jenkins
  5

  Marc is AMAZING! So incredibly helpful, kept me calm through my first home-buying experience, and he has a wonderful team as well. I cannot recommend them enough... if they can help this lost first-time-home-buyer and her momma then they can help anyone!!

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  Robert Truong
  5

  Marc was awesome to work with! He takes the time to explain every option to you and will always have your best interest in mind. I would highly recommend giving him an opportunity to earn your business.

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  KGV & VGV “WewereHere1st” Villarreal
  5

  Excelente company to work with. Marc Saucier worked hard to get us what we were looking for in a refinance consolidation loan. My family and I appreciate your professionalism Marc. Thanks 👍

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  Patrick Dent
  5

  I'll be encouraging any of my friends and family to work with Marc. He was great to deal with from start to finish, is very knowledgeable, transparent, and delivered.

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  Dusty Evans
  5

  Marc Saucier was always willing to answer all my questions, even the dumb ones. Glad he was able to help make my dream of owning my home come true.