Regions Bank N Brindlee Mountain Pkwy, Arab

Regions Bank Reviews

• C

  Carl Vickroy
  1

  This branch is such a blight on regions banks credibility in general. I have banked with regions half my life and this branch makes me want to go to another bank. The manager is insufferable, condescending and careless. He goes out of his way to cause problems with the people of Arab. This branch has become the laughing stock of this town and anyone here will warn you against going to this branch. I have had problems with this branch before but i thought by now corperate regions would have removed these incompetent people from the branch yet they haven't. Im fed up. On top of all the problems I have had, they don't even answer the phone. They are all rude and act like their problems are more important than yours. Regions has got to do something about this branch. The people of Arab have been suffering because of them for many reasons and it's been like this for many years now.

  Response from the owner

  Hello, Carl. Your review and experience are very important to us! We’re so sorry for the negative treatment and service you may have received during your visit. Our team will make sure to have this documented properly and forwarded to the appropriate teams. Feel free to connect with us via email at [email protected] to share more. We’ll make sure to respond and engage as soon as we can. - Hector

• G

  Glorious MallCop Gaming
  1

  Do NOT Bank at this branch.. everyone in town warned be about how incompetent this branch was. I opened an account anyways, now I can't access my own account until next week because the guy who helped me open the account put in my social wrong and my card won't accept it to activate. Can't use the regions app, can't see my deposit info without calling and waiting 45 minutes to talk to customer support.. Have to wait until next week to go into the branch to fix it because unlike the people at the branch, I work weekends and past 4 PM

  Response from the owner

  We're sorry for any trouble you have had. Our team would like to further discuss these concerns. Please send over an email with your phone number to [email protected]. -Ana

• J

  Jeff Miller
  1

  My father banks with Regions. The atm was down and we had to go inside. My father is a stroke victim who is partially paralyzed and suffers from brain damage due to his stroke. The ladies at the desk were very polite and tried to help. The manager on the other hand was very RUDE and didn't try at all to help. He is a sorry excuse of a bank manager. Me and my family will be finding another bank to us due to his unprofessional attitude. I wouldn't recommend this bank to anyone.

• P

  Pat Sims
  1

  The slowest bank ever, I think I should go to guntersville

  Response from the owner

  Hello, Pat. Your review is very important to us! We’re so sorry for the long wait time you may have experienced, this certainly isn’t the type of service we want you to expect from us. We’ll make sure to have this documented properly and forwarded to the appropriate teams. If you need help or have additional concerns, please email us at [email protected]. We’ll be glad to engage and respond as soon as we can. - Hector

• L

  Liberty Blue
  1

  They REFUSE to answer their phone! Obviously they weren't trained to multi task. And NO....their business and time is not more important than everyone else!

  Response from the owner

  Our apologies for any frustration this may have caused. We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. -Trish

• W

  William Hanley
  1

  No local phone number for Arab branch. I have to call 800 number apparently because the local bankers cannot be trusted to answer questions about a local account.