Redstone Federal Credit Union N Main St, Arab

Redstone Federal Credit Union Reviews

• c

  christian paramo
  5

  Been with this bank for many years, never had a complaint. Matter of fact RDFCU was where I started to establish my credit. Never regretted the choice. Thanks RedStone!

  Response from the owner

  christian, thank you for rating us! We appreciate your membership!

• R

  Roger Sherman (Weldguy)
  5

  Friendly people and relatively fast service. I have been with this credit Union for over 10 years and have not yet had a real problem. I have multiple checking accounts, multiple savings accounts, Mortgages and Car loans.

  Response from the owner

  Hi, Roger. Thank you for your rating! We're happy to hear that your experience with us has been good. Thanks, Redstone.

• L

  Linda Freeman
  5

  To me this is the only place to bank or get loans with a decent credit. Love my RFCU

  Response from the owner

  Hi, Linda. Thank you for your rating! We're happy to hear that your experience with us has been good. Thanks, Redstone.

• J

  James
  2

  Okay service, but the bank is basically never open. They close super early everyday, good luck getting to the bank is you get off work any later than 4pm. They are closed EVERY holiday, even the most trivial (usually for multiple days). Closed on every Sunday. Their ATMs don't work more often then they do. If REDFCU was ever open, it maybe would actually be good. However, given that they are near to impossible to get to while open and their ATMs are hit or miss at best, I cannot recommend this credit union.

  Response from the owner

  Thank you for rating Redstone, James. Please call 866-230-9149 and let us know how your experience could be improved! Thanks, Redstone.

• m

  mandy barber
  5

  Awesome wonder customer service always so helpful when you call or In person.. I have used them for over 10 years and I wouldn't every change banks 💜

  Response from the owner

  mandy, thank you for rating us! We appreciate your membership!

• N

  Nell Herrero
  5

  Every time I need help with a loan, Redstone is always helpful, and courteous, and dependable. I love my Redstone!

  Response from the owner

  Hi, Nell. Thank you for your rating! We're happy to hear that your experience with us has been good. Thanks, Redstone.

• D

  Dean Mashburn
  4

  Wasn't the best experience I've had their butt I guess everybody has their bad days

  Response from the owner

  Hi Dean. Thanks for your 4-star rating. Your experience should always be good, so please feel free to give us a call at 866-230-9149 and let us know how we can do better!

• R

  R F
  4

  Great place very nice ppl I would give them a try before I went anywhere else close to home and convinet

  Response from the owner

  Hi, R. Thank you for your rating! We're happy to hear that your experience with us has been good. Thanks, Redstone.

• H

  Holly Sanford
  5

  I used Tara for every loan I get. She has been the only one that can ever get me approved after trying several people. Tara never lets me down anytime I need her. Thank you Tara for your help

  Response from the owner

  Thank you, Holly, for your positive review! We appreciate you taking the time to share your experience. Thanks, Redstone

• j

  jt 1
  1

  Update 3: got ahead on my car payment for 7 months. payment was still charged. had to call three times, and was hung up on, lied to, and straight up disrespected. they tried to tell me my bank has to fix the payment because they set it up, but that was not true. payment was supposed to be cancelled, but they went ahead and charged me anyway. moral of the story, redstone should be your absolute last resort. they don't care about you, just about taking your money.

  Response from the owner

  Thank you for rating us, Jt. Please call us at 866-230-9149, and we will do our best to resolve the issues you've experienced. Thanks, Redstone