Regions Bank Western Ave, Knoxville

Regions Bank Reviews

• C

  Carol C.
  1

  Problems with the ATM at this bank on two different occasions. There's really no excuse for this. They need to maintainence their machines more often. First time it didn't give me back my card so I had to go without until the next bank day, which of course was the whole weekend. Second time I deposited cash and it confirmed the amount printed a receipt and than it said transaction cancelled items can't be returned. This was over $1000 in cash and I had to wait more than 5 business days to get a deposit that I needed to pay my rent. Talk About nonsense. in its finest form. My cash and they keep it for over a week. Needless to say I changed banks .

  Response from the owner

  Hello, Carol. Your review is very important to us! We hear your concerns and feedback towards the experiences you’ve had during your visits, we are so sorry for the negative service you encountered. If we can better serve you in the future, please connect with us via email at [email protected]. Our team will be glad to respond as soon as we can. - Hector

• S

  Sis Pratt Thompson
  5

  I opened up a new account, and the lady Caron helped me. She was very helpful and took care of me. I have nothing but good good to say about this bank. When I walked out of the bank I felt good about banking with Regions.

  Response from the owner

  This is so great! We're happy to hear about your awesome customer service experience! We appreciate you sharing with us! -Trish

• J

  James Baysinger
  1

  Rude and unhelpful customer service. I don't recommend Regions Bank at all, and I will be closing my account asap.

  Response from the owner

  We don't want to see you go, James! If you send us your phone number to [email protected], we'll follow up. -Tyler

• U

  US v. Katz 389 US 347 NON US CITIZEN
  1

  Rude all the time towards Indigenous people had the nerve to close our accounts because we wanted a notary service. I have never seen energy like theirs they are clearly incompetent of what their jobs are. Clearly laws have been broken and many others they have done like this who will come forth. We are tired of the discrimination on our ancestors land people should be grateful but instead have their noses in the air. Clearly you smell yourself that bad that you need to treat people how you smell. Smh

• M

  Madison Brown
  2

  Teller was absolutely rude and seemed inconvenienced by me coming in. Didn’t say a word to me the entire time and tossed my deposit slips at me. I told her to have a nice day and she didn’t even look at me. Completely ignored me. I have never had a problem at this branch until now.

• T

  Teddy Rice
  1

  They agree with letting people extort elderly people, and lie and refuse to give the account holders balance and statement history un-educated and poor social skills is all you will find at Regions on Western Ave.

  Response from the owner

  Oh, no! This sounds concerning to us and our team would like to learn more. Please send over an email with your phone number to [email protected]. We'll make sure to call you. -Ana

• B

  Brent Miller
  1

  Website says drive thru opens at 8:30am I'm sitting here at 8:40. Clearly, these people at not on the ball.

• J

  Jen Byrge
  1

  Lazy, impolite teller at the drive-through window. Chapman hwy or Broadway branch is 100 times better.

• C

  Chaz Shanton
  5

  My fav location, always friendly and willing to help

  Response from the owner

  Great customer service is what we strive for! We hope to see you again soon! -Ana