Regions Bank Fairway Ave, North Little Rock

Regions Bank Reviews

• m

  michael hettinger
  1

  After closing the JFK branch, this bank has been an absolute let down. The location on Fairfield is the only location in NLR. Under staffed and way to slow. Customer service is no where near the standard. I will be changing banks as soon as I have the opportunity. Way to many customers for 1 location. Nice people but way to much time to get anything done.

  Response from the owner

  Hello, Michael. Your review and feedback are very important to us! We’re so sorry for the lack of customer service you have received during your visits, this certainly isn’t the type of experience we want you to have. We’ll make sure to have this documented properly and forwarded to the appropriate teams. If you wish to share more or need assistance, feel free to email us at [email protected]. Our team will be happy to reply as soon as we can. - Hector

• T

  Tricia Hedrick
  1

  I came here to get a replacement debit card. There was one person working up front. My ah was the most rude & unfriendly person. I got the feeling he really HATES his job. This guy needs to be retrained on customer service or fired!! Do not like this branch 😡😡

  Response from the owner

  We're sorry to hear this was your experience during your visit. We'd like to learn more regarding your customer service experience. To further chat, feel free to email us at [email protected]. -Trish

• c

  coco j
  1

  I've been with regions for years let your bank account go negative 2 weeks they close your account take your money I would never bank with them again

  Response from the owner

  Our team would like to make sure we discuss these concerns. If we can contact you, please don't hesitate in sending us an email with your phone number to [email protected]. -Ana

• M

  Marcie Duncan
  1

  Second time at this location in 3 months that Customer Service was not up to what I expect from my local Regions. Unfortunately this branch is more convenient for me during the work week.

• A

  Amber S
  1

  Closes at 4 and wouldn't cash a check even with a driver's license.

  Response from the owner

  Our apologies for any inconvenience this may have caused. We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. To further discuss feel free to email us at [email protected]. -Trish

• C

  C. Stringfellow
  5

  Always friendly! Open on Saturdays too!