Regions Bank Roosevelt Blvd, Jacksonville

Regions Bank Reviews

• C

  Clay Hall
  1

  As a bystander today I saw a first time homebuyer come into the bank to do a wire transfer and explain they needed to do it quickly. The one person that can do the wire transfers got up said “I’m on break, I’ll get back in an hour” And left. What a joke of a financial institution and horrible employee.

  Response from the owner

  We don't want this to be your impression of our service. We appreciate you taking the time to share your feedback with us. We have forwarded your concerns to the appropriate channel. -Trish

• I

  Irina K
  1

  That bank is a joke, I called customer service for online banking first experience: 1 hour and 3 minutes on phone 5 times asked for full social security 4 times asked full name 2 times zip code 3 times phone number Date when I did application for credit card 3 times Card limit 3 times email 3 different people talking with I was tired from those repeating questions so unprofessional! It was 1!!!!!! Call And at the end, I need to go to the branch… haha! I will though away your fu nping card, and done! There so many different banks! You guys blind or what?! Garbage and waste of time…

  Response from the owner

  Our apologies for your extended hold time and customer service experience. We definitely hear your concerns and appreciate your feedback. We've made sure to pass it along to the appropriate channels. -Trish

• B

  Bryan Griffin
  1

  Stay away from here they are rude they're ATM messed up and they don't care and I've tried getting help in the assistant manager or the team member whatever he is is disrespect and a big liar

  Response from the owner

  We're sorry to hear you were met with rude service, Bryan! If you send us your phone number to [email protected], we'll be sure to reach out. -Tyler

• C

  CUTTER DEEP
  2

  After ten years of doing business with this bank they have closed my accounts. No warning just closed. The Branch Manager Keisha Sirmans should work for a government office instead of in the service industry as a bank manager. I would have given them a one star if not for the very sweet teller. Sour grapes yes, but beware if you do business with them.

  Response from the owner

  We're sorry to hear of your experience at this location. If you'd like to further discuss with our team, please send your phone number to [email protected]. We'll call you. -Tyler

• T

  Timothy Blackmon
  4

  Very Friendly & Helpful. Their deposits-by-photo are not done in house, so deposits are reviewed I guess in Alabama at Headquarters or by some computer "somewhere". I am self-employed and they simply rejected 3 of 7 deposits I made by photo over a 1 month period. I took the physical checks to branch and they deposited/credited them immediately. The local branch is great-they do what they can to help. I just don't use the photo deposit.

• L

  Liz Bobeck
  5

  One of the nicest banks you will ever have the pleasure of walking into and conducting business. I am always greeted with a smile and the staff are very helpful. Banking can be difficult, but the staff here makes it very easy for me and I am thankful they are there, with plenty of parking and help for any of my financial needs.

• r

  rachel s
  1

  I am completely done with regions bank! I deposited money into the atm and they took it without depositing it to my account, the people in the branch was 100 percent un-helpful so I call the 800 number and it was an even worse experience, this lady just told me there was nothing she could do without even pulling up my account and hung up on me after sitting on hold for 20 minutes. I'm just blown away, never would I of thought that I'd have to worry about the bank stealing my money and ruining my kids Christmas!

• S

  Shannon Chisolm
  5

  Love this Regions Bank, I'm a member of this bank when I visit this bank they greet me with a smile. The Employees are so friendly and respectful.

  Response from the owner

  We're glad to hear you're always greeted with a smile at this location! Please stop by again if you ever need us!

• D

  Damien Jacobs
  1

  On Saturday I went to make a deposit at the atm. The ATM took my money. Today they are telling me it will be up to 10 days before I’m refunded. What a joke

  Response from the owner

  Hello Damien. We understand not having all your funds available can be quite frustrating. We’d like to speak with you to learn a bit more of this concern. If you’d like to connect with us via email at [email protected] and include your contact information, our team will be glad to give you a call. – Hector

• S

  S.C. Volpe
  1

  So when does a bank stop making change. It's a bank. Ex; if your deposit is $9.44 and you give them a $10 bill, they will not give you back .56 cents. They have to make a deposit on the .56 cents. Ridiculous.