Regions Bank Gulf Breeze Pkwy, Gulf Breeze

Regions Bank Reviews

• J

  Joanne D
  1

  If I could give 0 stars I would. I went into this place on Friday to ask a question about my account, the manager was in the lobby finishing up with a customer. She looked at me and blatantly ignored me, I waited in the lobby for 10 minutes before I walked out. I guess they don't need my business

  Response from the owner

  We're sorry to hear this, Joanne. We never want you to be ignored when visiting our locations. If you send us your phone number to [email protected], we'll be sure to reach out. -Tyler

• D

  Douglas Carey
  1

  Cuzstomer service is not a priority here. If you have to go inside choose another location. I sat inside for 35 minutes watching three women in the back walk by me. Twice they said we'll be with you in a minute. I had to do a wire transfer and couldn't wait any longer. I went to the regions in Gulf breeze proper where they actually service the customer. This branch is too busy to help customers.

  Response from the owner

  We're sorry to hear you experienced an extended wait time. If our team can help out in the future, please feel free to send us an email with your phone number to [email protected]. -Ana

• N

  Nate SMITH
  1

  I've been a Regions Customer for well over a decade. I have my mortgage, personal, savings and my local Business accounts with them. They have managed too screw up my PPP Cares Act paperwork for my retail shop and messed up several business deals with there finance department. I'm moving all accounts too Penn Air within the next couple of days. They have been an absolute nightmare too work with. I would not recommend this bank to anyone.

  Response from the owner

  Hi, Nate. We'd hate to see you go and would like to learn more. If you send us your phone number, we'll call you. -Tyler

• J

  Jasmine Miller
  2

  I was in the drive thru and someone in front of me was making a deposit took them a couple of min all of the sudden it turn 430 and it was my turn and they said is close horrible service. Forget opening my other business with this company .

  Response from the owner

  We'd like to apologize for any trouble you have had, Jasmine. If we can further discuss the situation, please send over an email with your phone number to [email protected]. -Ana

• K

  Kathy Coulter
  1

  Regions Bank Tiger Point is the worst branch I’ve ever been in. I’ve been there to see a desk person 3 times and after a 20-25 minute wait I had to leave because there is only 1 person waiting on customers. Today I went in and there was already a gentleman waiting. The offices were empty so he finally got up and left. I also left because it was obvious there was no one to wait on anyone. My walk in teller experience was a disaster. I was in line over 8 minutes with only 1 person in front of me. I walked out and went to the drive thru but no better luck there. I wouldn’t even recognize it was the same bank by the customer service at this location. I will never go back. The one in Navarre is excellent. That one gets a 5 star. Wonderful customer service there.

• A

  Anthony Payne
  5

  I went in to do a deposit for my business, and even though there was a line, the staff was professional and courteous. I had spoken with the manager Miss Ali. A very kind women she was, even offering me a job there. Even the young women behind the counter, whose name if i am not mistaken is Alexis, even though she had a grumpy old man before me, and i had 14 deposits, didn't get flustered. It would be an absolute honor to be working with people like these in a company like this

• D

  Debbie O'Dea
  2

  They do not seem to be customer oriented at all. Regions are not very friendly to individuals who have accounts. There more business oriented and dhow it...Regions in Gulf Breeze on Gulf Breeze Parkway will cost you more money than you think as they slowly rob you..This bank needs new management.

• J

  John Adams
  5

  Everyone at the Tiger Point branch has been wonderful to work with. Alex has been above and beyond helpful, always with a good attitude.

  Response from the owner

  Hello John. Our team is so delighted to hear about this experience you have received. We are truly honored to give you this type of service. Our team is very fortunate to have someone like Alex on our side. We want to continue with this expectation. - Hector

• J

  Jennifer Nieves
  1

  Went thru drive thru with my husband as usual, we gave the teller a 300 dollar cash deposit along with a check card and the last 4 of the account for the cash deposit. The teller deposited it into someone else's account. This all happened the Friday before Christmas so of course now it's Saturday just got off the phone with after hours regions and they confirmed it was deposited into someone else's account and there's nothing they can do till Monday. I understand people make mistakes but this was horrible timing. Total imcompetence.

• R

  Rodney Hopson
  4

  20 year plus customer and thanks to a top notch branch manager who values good customer service, I'm not going anywhere else.