Regions Bank Via Dellagio Way, Orlando

Regions Bank Reviews

• K

  Kevin Hanna
  1

  Regions Bank proves the cliched literary conventions of a financial institution. This company's telephone and computerized virtual banking options are so byzantine, contradictory, and flawed that even the local branch employees bemoan the interminable hold times and unhelpfulness. And speaking of the local branch, the manager at this location seemingly graduated Class of December 23rd from the Scrooge School of Business at Mr Potter's Bedford Falls University. Rarely have I encountered someone so willfully determined to provide anti-customer service, a person who offered answers that proved inaccurate or irreconcilable with reality, or a person who informed me that the bank's fees and actions are inherent in a for profit business and then asked me why I came to do business with this bank in the first place. The implication seemed to be that I should have expected Regions Bank to be modeled after the very worst style of business behavior and accountability. If you have ever wanted to exist inside a narrative that would make Upton Sinclair shake his head for being too unbelievably anti-humanity, this is the bank for you. All others should take their money and run far, far away. ***UPDATE JUNE 22, 2022*** I contacted Regions per their response to my review. ASK REGIONS proved just as unresponsive and unhelpful as the local branch, failing to provide callback numbers to voicemail messages, failing to clarify and confirm the status of previous formal complaints. The first reply from them to my email took a week; I'm still waiting for a reply on my query on the previous five months of complaints. If I could I'd deduct one star and make this a zero star review.

  Response from the owner

  Oh, no! We don't like hearing that this is your impression of us. If you would like to further discuss these concerns, please send over an email to [email protected]. -Ana

• J

  J Kim
  5

  Edward Higgins is a gem. What a nice office thank you so much for being so kind and and helpful.

  Response from the owner

  We're happy to hear that Edward was a big help! We hope to see you again! -Ana

• R

  Ryan Canuso
  1

  Complete and udder disappointment. The people working here are inexperienced and a complete wast of time. I went in to get approved for a car loan, not only did they butcher the application, but destroyed my credit. They were terrible at explaining anything and seemed confused themselves. Do yourself a favor and stay away from this branch.

  Response from the owner

  We're sorry to hear this was your experience during your visit. We'd be glad to learn more to document your concerns. To further discuss feel free to email us at [email protected]. -Trish

• Q

  Quinton Stoneking
  1

  I deal with a lot of banks being an operator of a business and this one is the worst I have ever seen. Takes forever, they are rude... There is another Regions Bank not even 5 minutes down the road, I HIGHLY suggest making the extra drive. This bank is a joke. Ameeka is one of the rudest people I have ever met working in customer service

• R

  Rhonda Denise
  1

  This bank is AWFUL!!!!! They are quick to charge you a fee (even when it is a banking error), but not quick to resolve the error. Regions Bank charges a fee for EVERYTHING! If they could charge you for walking into the bank and breathing their air they would. There are just too many other banking institutions to choose from. There is not any reason for me to stay with a bank with multiple egregious fees, poor customer service and long lines.

• s

  stephen preston
  1

  Very rude employees worse experience in a bank ever. Please REGIONS fix this branch there is a problem when this many customers complain. Use any branch but this branch.

  Response from the owner

  We'd like to apologize for any issues you have come across. Our team would like to further discuss these details and have them documented. If we can call you, please feel free to send us your phone number in an email to [email protected]. -Ana

• J

  Jacklyn Lossett
  5

  They were awesome helping me at closing time to get a new debit card since I lost mine and a long way from home and cancelling the lost one. Can't say enough. Thank you very much!!

• S

  Sabrina Marie
  1

  Absolutely horrible experience. Maybe regions bank isn't as horrible as I have been told, but in my experience its caused me extreme stress and inconvenience.

  Response from the owner

  We're sorry to hear that you have come across some issues, Sabrina. Our team would like to take a look at the situations you have had and have them documented. Please send us your phone number in an email to [email protected] and we'll call you. -Ana

• y

  youngman 007
  1

  Be aware Worse bank in the world, Branch MANAGER lie and mislead you, they don’t care of you or your business they put my money on hold for 10 days, I couldn’t do my closing for my property lost so much money

• M

  Martin Purmensky
  2

  From 5 people at the bank only one was dealing with a customer. Nobody else found the time to take care of my deposit although I was told somebody would be right with me. Finally I left since they were so 'busy'. I will not be using that branch for sure.