Regional Finance Research Blvd, Austin

Regional Finance Reviews

• E

  EA DLC
  1

  Please do not be fooled, this company charges you high interest but does not explain the policies as they really are. I applied for a loan of $9,500, I made payments of $378 for 7 months ($2,646) that basically went to waste and when I wanted to pay the entire loan, the amount was the same $9,500 + all the payments that I made for 7 months according to they had gone to interest and my account never went down... I would have paid $24,000 in 4 years with them if I had stayed with their contract. Im glad I called 7 months later and was able to close this account. Worse place to loan money from.

  Response from the owner

  Hi EA, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

• P

  Peggy Gonzales
  5

  It was a great experience and wonderful customer service!

  Response from the owner

  Hi Peggy, thank you for your feedback. We’re so glad to hear that you had a positive experience.

• A

  Amanda Stewart
  5

  I have had a loan with them for over a year now and I always pay on time and I personally have never had a problem with anyone there. They are always friendly and helpful. I had to refinance a loan also recently and was accepted in 30 minutes. I dont have anything negative to say here. They have always been willing to help with anything I've ever had a question about and always have been happy to explain anything I did not understand.

• J

  Jorge Paez
  5

  Quick and easy. Mostly done on secure internet and then a quick personal visit!

  Response from the owner

  Hi Jorge, thank you for your feedback. We are so glad to hear that you had a positive experience.

• D

  Daniel Carlisle
  1

  This office is awful! The 1 star reviews are a good representation of this place. The 5 stars are fake! They will bate you in with an offer then drag you along for weeks with excuses. When you finally get to come in you get the shady runaround. The amount will be far less and they treat you like some payday loan establishment would. I strongly recommend going to Republic Finance if you want a better experience.

• B

  BJ Brown
  2

  I've paid my loan early every month for at least a year now. I called to increase my Loan and I was denied. Very upsetting since I am a valued customer and my credit is decent. I applied on Friday morning and received my denial on Monday. Not happy with Regional' Branch Manager in Round Rock.

• L

  Lucy Gallagher
  5

  Regional Finance has been wonderful to work with! Very nice staff and willing to do what they can to get things done! Maribel and Heather were so pleasant to work with!! I highly recommend their service!

• B

  Bonnie evans
  1

  The office on oltorf in South Austin, i wouldn't recommend that office to no one. The lady there is very rude, and she dont let you talk, she interrupted you, i feel like someone in that office is stealing people payments. If someone is telling you, that it was 2 payments made and then another payment of 54.38 that they claimed was still owe . Corporate office needs to look into that office.

• D

  Darnetta Campos
  5

  Outstanding service. The staff is always so nice and pleasant. Very easy fast process to get loan. I recommend Regional Finance to anyone.

• M

  Maribel Diaz
  5

  This finance company deserves more than five stars they have help me and family through our time in need. They always go above and beyond in helping us even when we are stuck with a payment! Thank you guys.