Quaker Oats Credit Union Center Point Rd, Cedar Rapids

Quaker Oats Credit Union Reviews

• A

  A Nicole
  5

  I’ve been a customer here for over 20 years. Unfortunately I have another account with another bank as well, which I greatly regret. QOCU does not have excessive fees. The employees are all very friendly and the place does have an ATM and IS secure unlike one of the other reviews stated. They do have a security lock door (there is a sign which states “please ring the doorbell”) if you follow the simple instructions they notice you immediately. I’m assuming this is because they are set back from the road a bit. I would want that extra protection if I worked there for sure. I feel like this is just proof that they care about the protection of their employees and customers. The facility is always clean and everyone who works here seems to do their best for top notch customer service. Good job guys!

  Response from the owner

  Thank you for your kind words. We greatly appreciate all of our members.

• c

  cidav8r
  5

  QOCU is a fantastic banking facility. The staff are friendly and very capable. I’ve been a member for over 20 years and have had several auto loans, a commercial account, and a boat loan over the years. I’ve always gotten excellent service and competitive rates. The only complaint I have is their somewhat restrictive operating hours. They do the best they can however.

• J

  Jennifer Craig
  1

  I would run from this place! First impressions says it all. My employer uses this "bank" and through them offers discounted tickets to Adventureland. The information that they send over (their flyers and advertisement) do not state how, or by what means you are able to buy the tickets. After speaking to our office staff at work, I was informed I had to physically go to the "bank" to purchase the tickets. Now, they are not open past 4:30, so I had to take a full lunch hour to go and try to purchase these tickets. Upon arrival, the building does not scream "bank", it doesn't even scream "secure". If you have money in this establishment, you are far more trusting than I ever would be. When trying to enter, the door is locked and you have to knock to be let in (this is about the only form of security they have). After I walked in, a gentleman escotred a customer to a room and closed the door, and a woman was sitting on the phone. It was about 10 minutes before I was acknowledged, and it was "I have one more call to make then I'll be able to help you". When I was FINALLY helped, I told her I wanted to purchase 2 tickets, and pulled out my credit card. I was informed that they would only accept cash from me, and that the ATM was down the road. What kind of "bank" not only is missing an ATM, but doesn't accept credit cards? People, I fear this is a scam in the making and I would take my money and run far, far, far away if I were you.

  Response from the owner

  We are very sorry to hear that you were not fully satisfied with your experience at Quaker Oats Credit Union. We have reviewed our communications to make sure nonmembers are aware that they need to pay for discount Adventureland tickets with cash.

• S

  Stacy Elliott
  5

  Everyone that works at the credit union are friendly and helpful. Any time an issue arises, they are on top of fixing it for you.

• p

  pamela onnen
  5

  I love this credit union, Shelby, Heather, Jasmine and the others are always so helpful if I have a question.

• T

  Tim
  5

  This is the best financial institution I've ever been a part of . Great place to bank. Thank you for the great experience.

• A

  Al Greene
  5

  Great place to bank with. Staff at Quaker credit union are the best.

• R

  Race Bannon
  4

  My credit union for 28 years. Not a friendlier credit union around.