Prosperity Bank Southwest Pkwy, College Station

Prosperity Bank Reviews

• S

  Shawn Nguyen
  2

  I am tired of banks running roughshod over people. If someone writes me a personal check, don't gouge me at the counter with a fee. This is a terrible bank policy, and every bank doing it for personal checks should be reprimanded. People need to start standing up for themselves, not letting the banks rule us with our money. A bank is suppose to guarantee their customer's money in their holdings against the checks they write, not exploit who they write them too. I only give 2 stars for being pleasant while taking advantage of me.

• L

  LINDA COTTER
  5

  I’ve been a customer for 10 years & this is a great bank. Excellent service inside & out! I usually use the drive thru & they know me by name. I’ve had a personal loan that was quick & great rates. My first job was a bank teller & this is the same great personal service I gave. Thanks y’all 👍🏼👍🏼

  Response from the owner

  Hi Linda, Thank you for sharing your feedback. Your review made our day! We appreciate your loyalty and look forward to your next visit at our Southwest Parkway branch!

• D

  David Helfer
  5

  Excellent staff, process, communication and timely! I know a lot of information needs to be collected to procur a mortgage, but this was a great process and the people outstanding!

  Response from the owner

  Hi David, Thank you for the 5 stars and for sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting us and we hope to see you again soon!

• C

  Charles Ryan
  1

  Unable to make any deposits through any of their ATM's. Must wait in line at the drive up window or go inside the bank. This is unacceptable! Slow service at the drive up. If these people really had to work, they wold never make it in the real world of a large city. Never seen people move so slowly.

• J

  Jarrek Hartsell
  5

  My experience are with the inside staff. We do loans and business banking. Wes, manager, is excellent! Everyone has been extremely accommodating and helpful. Cheers.

• J

  Jordan Muraglia
  1

  The worst place to put your money or mortgage in Texas..

  Response from the owner

  Thank you for sharing your feedback, Jordan Muraglia. We apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• T

  Treasury G.
  1

  There is a little old lady named Helen she’s like 70 or 80 years old it took her 1 hour just to add my wife on my account 😩she was sweet as pie but is too old to be a banker

  Response from the owner

  Hello, Thank you for the 5 stars and for sharing your feedback. At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting us and we hope to see you again soon.