Prosperity Bank Virginia Pkwy, Mckinney

Prosperity Bank Reviews

• K

  Kelly Finn
  1

  So many rules about when and how much money we could get out... our money... switching banks! Only drive thru open on weekend. To cheap to pay staff obviously which limits customers ability to access their funds on weekends. Horrible service, shame on prosperity

  Response from the owner

  Thank you for sharing your concerns, Kelly. Please contact us at 1-800-531-1401 so that we can learn more about your account and hopefully make things right.

• E

  Emran Ra
  1

  This location is the lowest location of Customer Service Among all other branches. I have been banking at this location for years but once this new team and management are in. I do not recommend this location to be where you take your business.

• E

  Elaine D
  5

  I've been with this bank since it was View Point and for about 10 years. It's a nice friendly bank. The managers name is Daniel. He's the best part of the bank. He's a kind and professional banker. He doesn't hide behind the scenes, he's out there helping people. They have good hours and the drive thru is open even longer.

• C

  Coby Gamble
  1

  I have had an account with this company since having a "Rex Kids Club" account with Community Credit Union. The company has slowly gotten worse every time it got bought out/ changed names and prosperity is the one to finally get me to change banks.

  Response from the owner

  Hi Coby, Thank you for sharing your feedback and we sorry you had a negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• T

  Timco TMCD4
  1

  Horrible bank do not recommend using them they have gone downhill since the merger I will be looking at other banks to move my accounts

  Response from the owner

  Hi Tim, Thank you for sharing your feedback and we apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• D

  Danya Barber
  3

  Amanda is amazing! The other tellers needs customer service classes!

  Response from the owner

  Hi Danya, Thank you for sharing your feedback. We apologize for your negative experience and hope that you give us another chance to provide you with exceptional customer service.

• A

  Alexis Barrera
  5

  I love coming to this bank everyone is really nice every time

• E

  Emran Rababah
  1

  Poor Customer service from the manager and the employees.