Pronto Finance E Golf Rd, Schaumburg

Pronto Finance Reviews

• N

  Nikki Carrizalez
  5

  I have always had fast and friendly service using Pronto. As long as you communicate with them, they’re always willing to work with you. Plus, they’re local! Always a plus.

• m

  michael gutierrez
  5

  i have and am using them now and i have never had a problem with Pronto. they have dealt very fairly with us. I have found their staff to be very helpful.

  Response from the owner

  Thank you, Michael! We love hearing great feedback, especially when it involves our team. If you ever need anything, feel free to reach out to us, [email protected].

• P

  Playing with Dario
  5

  I want to thank karina & Griselda They we’re both very helpful. And help me out with my auto loan. To get it update to my credit. Thank you guys so much.

  Response from the owner

  We are here and happy to help any time! Thank you for being our customer!

• D

  Dan Knull
  5

  When we needed to finance our car they were wonderful! Everything was done quickly and efficiently by friendly knowledgeable staff and we had our car the same day

  Response from the owner

  Thank you! We're so glad you had a great experience, and we'll be sure to give our staff recognition. Feel free to contact us for anything; we love hearing from our customers!

• J

  Jake T
  2

  Unfortunately I fell behind on payments once or twice for my auto loan but when I call and let them know that I will be coming in on a certain day to make a payment I continue to get multiple calls per day as if I have never communicated with them and even threats of repossession when it's completely uncalled for and I'm only one month behind. Yes I'm unable to answer my phone while at work so when they call me I don't answer and have to end up calling him back and ask him why they're even calling me when I told him I'm coming by to which they respond oh we're just verifying that you're still coming today, what's the point of me even letting them know!!!

  Response from the owner

  Thank you for letting us know about your experience, Jake. We value you as a customer and understand your concern. I have forwarded this feedback to our teams. We are always looking for ways to improve our customer service and are using our feedback to re-evaluate how and when we contact our customers. If you have any further questions or concerns, please contact us at [email protected]. Thank you for being a valued customer.

• M

  Mario vargas
  1

  Very bad conpany. They are rude and they dont send the paper work that you need and are very keep buging you for noyhing. I would not recomend any one to to this finance conpany. Dont bother with this finance conpany. I would guve it a 0 stars if i could and a am sorry is no gana fix any thing that this terribe conpany does to the custumer..

  Response from the owner

  Hello Mario, We are truly sorry to hear that you have had this experience. We want to look into this for you. Can you please contact us at [email protected] with your account information and details of your experience? We want to help.

• o

  oh well 24
  1

  Another cut throat financial company that employees people that aren't very smart. They are designed to take advantage of people that have credit issues. Very unprofessional company.

  Response from the owner

  Hello. We are so sorry to hear this. We offer customers who are working to rebuild their credit a second chance. A lot of our customers get the opportunity to get a car loan with us, make their payments on time, and are able to improve their credit and qualify for a mortgage or better interest rate.

• D

  DeVonte Thomas
  1

  I wish I would have known how horrible this company was before I signed anything with them. Big mistake, that’s why it’s important to do research before you finance with a unknown company

• M

  Michelle Vazquez
  5

  Came to pick up my car title, employees were very nice and professional... Pronto Finance I would gladly return with them.

  Response from the owner

  Michelle, congratulations on paying off your car! Please keep us in mind for your next loan.

• J

  James Kedzior
  4

  I had talked to Osiris Maldonado an Insurance agent. She was a big help with finding a full coverage ins. for me. Thank You.

  Response from the owner

  Thank you James for giving us the opportunity to insure your vehicle!