Prime Mortgage Anton Blvd, Costa Mesa

Prime Mortgage Reviews

• J

  José Luis Valdez
  5

  I was looking at so many options for my refinance - 15 years vs. 30 years vs 20 years, etc. I tried working with many different brokers, but became very frustrated at their inflexibility and lack of attention in some cases, and in some others cases they were very "pushy" to close the sell. I decided to check with Frank because he reached out to me some time ago and we decided back then that refinance was not an option at that time. I liked the fact he didn't push for a deal that was not going to be good form me. Frank gave me the pros and cons of every option we discussed, and was always open to running multiple scenarios and willing to help and review estimates. Frank found the right financing plan for my needs, and successfully guided me through every step of the way.

  Response from the owner

  We are so glad you enjoyed your experience! Our client's best interests are always a priority. Thank you for your support!

• M

  Mike Reed
  5

  Recently my wife and I refinanced our home with Frank and his team. To say they were anything but amazing would be an understatement. We weren’t educated on the process and after doing this refinance with Frank we understand what goes into refinancing a home. Any questions we had along the way Frank and his team were there to answer and help us understand. I would recommend them to anyone looking to refinance their home. Thank you Frank (and team) for your hard work and helping us get through the process smoothly! -Mike and Natalie

  Response from the owner

  Thank you so much for sharing your feedback. Your feedback helps me do my job better and help more families like yours. Please give my best to Natalie from me. You should expect your escrow refund anytime now. And don’t forget we are deferring the next two mortgage payments. Thank you for not keeping us a secret. Frank

• M

  Maria Ochoa
  5

  Frank and his team worked very efficiently. They were able to complete the refinance process smoothly and asked is if we had any questions or concerns with each step. With today's technology, we were able to send and receive documents in a matter of minutes. So much easier than the first refinance many years ago. Thank you so much! Ochoa Family

• V

  Vyklynn garcia
  5

  Super thankful to frank and his team. We refinance out home with him. He was very helpful and answered all of our questions! They made the process so easy! We highly recommend.

  Response from the owner

  Thanks for your review, Vyklynn! We are very happy we could make the process easy for you.

• S

  Suresh Naoroji
  5

  I’m a repeat client for Frank Menjivar. I decided to refinance and called Frank and his team at Brooks Mortgage. The second time around Frank and his team has exceeded expectations but also stood by their core value of honesty, patience and punctuality. Frank and his team members Andy Awad and Steven Awad followed up and kept me updated through the process. Frank and his team put you at ease through the entire process and make sure you benefited completely out the refinancing. Awesome to work with Frank and his team and will be his repeat client. I would recommend Frank for anyone who is about to buy a house or refinance for the first time and don’t know what will benefit you through the process he will break it down for you.

• R

  Robyn Spotten
  5

  Frank and his team were very efficient and attentive. The process was quick and easy! Highly recommend!

  Response from the owner

  Thank you for your kind review, Robyn! Having clients like you reminds us why we love what we do. I am so happy we were able to improve your mortgage situation. Please don't keep us a secret!

• a

  alejandra osuna
  5

  My expirience with Frank Menjivar and his team was amazing. I was buying a new home and Frank with Brooks Mortgage was a no brainer for my loan. They are so kind and very professional and a pleasure to work with. I am very satisfied with my loan And they even managed to fund me on time during these challenging times. Thank you Frank Menjivar (Brooks Mortgage) and team for everything. I highly recommend to anyone to call Frank for your loan inquiries. I rate them 5 stars.

• j

  joshua mosley
  5

  I was totally please with the service of Prime. They communicated with me every step of our Refinance process. The helped us to find the best loan that fitted our needs and the customer service was incredible. Thank you Frank

  Response from the owner

  Thank you for your kind review, Joshua! We put client service at the utmost priority and we are excited to hear that we exceeded your expectations. Welcome to the Prime Mortgage family, please don't keep us a secret!

• E

  Emily Armas
  5

  Frank was able to assist us in refinancing our home. He is very professional, honest, knowledgeable and a great guy to work with. He came up with several different options and reviewed each one in detail. Which helped us make the best decision for our situation. There were no hidden fees or surprises and he always answers his phone. We have owned several different properties and we have worked with many loan consultants over the years. He is by far the best and I will continue to trust his expertise.

• L

  Luz Gallegos
  5

  I was helped by Frank, Katie, and Charlotte. They were very attentive and the process went smoothly. Frank explained my options clearly and everyone was very helpful. I had a great experience and I highly recommend Prime Mortgage.

  Response from the owner

  Thank you for your kind review, Luz! Our team enjoyed working with you so much, we couldn't have done it without your eagerness. Welcome to the Prime Mortgage family! Please don't be a stranger. If you ever have any questions, concerns or friends that want to improve their loans too, don't hesitate to reach out!