Primary Residential Mortgage, Inc. Quaker St, South Haven

Primary Residential Mortgage, Inc. Reviews

• K

  Kendra Omans (K.A.M.O)
  5

  I can not say enough good things about Silas and Heather. They work so hard and it shows. I closed 2 weeks before what was predicted and I did an RD loan. It went so smooth and they were so friendly and on top of things. I work for an investment firm so I'm in finance and Silas is TOP NOTCH! Honest, Kind and very knowledgeable. I live 2 hours away from their office so I had talked with 4 different lenders more local and went back to PRMI and do not regret it. Thanks for the best experience on my first mortgage!!

• M

  Mark Balek
  5

  Awesome team to work with. Not my first rodeo with Silas. Always looks out for the best of his clients. His team is my first choice for mortgage services. Never disappoints.

• D

  David Briner
  5

  This is my second time using Primary Residential for a reason. Silas and his support staff work expeditiously and with a detailed explanation through each step. What makes the experience great is how I felt like they used kid gloves when working with me but without making me feel like a child. I was ignorant of most things mortgage-related and Silas spent the time to help me better understand what I was doing. Piece of mind and absolute professionalism is why my experience was yet again great.

• A

  Ashley Legg
  5

  Silas and his team go the extra mile for their clients. They explain every detail and make sure you understand everything. Heather makes sure to help with making sure all documents are submitted. Together they are wonderful! The amount of time and patience they had with us was appreciated. Silas alleviates the stress that comes with buying a home. He is available whenever needed. We will definitely use him and his team in the future if needed.

• S

  S & J Rustic Conceptions
  5

  Great experience! Silas was extremely helpful and knowledgeable about mortgages, closing, insurance and escrows. The process was quick and accurate. We highly recommend Silas and his team if you are looking to purchase a home.

• A

  Aaron Carter
  5

  Silas Sutton and his team are awesome! They are very easy to work with. They also make the loan process fast and painless. Thanks again Silas!

• B

  Barnmama Mama
  5

  Silas and his team are amazing! Closed our loan in ten days!! His knowledge of doing things is comforting and there were absolutely no issues !! He made things very easy. The customer service is far above standard. Silas and his staff respond to any question almost immediately and never left us hanging or wondering about anything. This was the easiest refi we’ve ever done!!! We received the most amazing service and a great rate. Thank you Silas!

• J

  Jennifer Phanor
  5

  Silas is knowledgeable, professional, and down-to-earth making correspondence and transitions easy and pleasant. I've conducted business with Silas before interested him and his colleague Heather for another transaction recently. On both occasions, I felt informed, at ease, and satisfied at the close of a deal. I highly recommend their team.

• L

  Leslie C.
  5

  I cannot express my sincere appreciation and gratitude to the team at Primary Residential Mortgage. Silas is amazing at patiently explaining every detail and answering questions. The entire team treats you wonderfully. The professionalism is top notch. I HIGHLY recommend!!

• S

  Stephanie Smoot
  5

  My wife and I went through Silas when we purchased our house and now for our first refinance. Silas and Heather are great! They have kept us in the know and answered all questions from the very beginning. They always strive to get us the best deal and will always be our go to team.