Premier Bank Maplewood White Bear Ave N, Maplewood

Premier Bank Maplewood Reviews

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  Lisa
  1

  Went to ATM to get cash this weekend. ATM wasnt available to use in Woodbury because of safety concerns? Seriously? Other banks arent doing this. So disappointed. Then you need to waive all fees to get cash elsewhere and reimburse fees at other machines we get charged to use. There wasn't even a suggestion on the notice on where the nearest free ATM is. Do better. Still can't use the outside ATM. Why inside only?

  Response from the owner

  Hi Lisa, Thank you for your feedback and we apologize for the inconvenience. After reviewing security controls and recent ATM thefts, the Bank has made a decision to restore ATM services at In-Bank ATMs.

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  Matthew
  1

  Premier bank stole my first HSA money. After a period of time leaving it be, since I have had no HSA to transfer it to until this year, I tried to access those funds. Apparently, after a period of un-use (or whatever they call it) they start draining your account at a $10/month rate, and then close the account once it reached 0. The bank representative I spoke to did have my correct and still current phone number in their system, and says they would have reached out, but I attest they never did such. Because this is all 'in the contract' and such, I have no further action I can take other to accept that Premier Bank drained my account and the money out of my first savings account, ever. *update 3 weeks later* Premier Bank responded to this, but has not reached out to me directly, as they claimed. Just as they never reached out to me directly before shutting down my account.

  Response from the owner

  Premier Bank is sorry that your experience was not satisfactory and will reach out to you directly.

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  Larissa Schaar
  1

  I went to the bank to withdraw money. I wanted to withdraw $400. I have nearly $2000 in my account. The teller said that she had to go verify it and get an OK to give me my withdrawal since it is a fairly new account. What?!?!? It’s my money! Give me my money. Why do you have to verify it? I could go to the at the moment right now and take it out. She keeps saying, I’m just doing my job. I said well when I go to the Woodbury location they give me my withdrawals ( and I was even beer then) and she has the same job as you! How come I was able to do it before and not now!?! This bank is really goofy and so is there whole online banking system. Because I’m new, still within 60 days of getting the account, they will only send paparazzi checks! Why, I have no idea! I have never had to do that at any other bank before! And I think they send it pony express because it takes more than two weeks to get to the Company! Update: Premier said a mistake was made and was Very apologetic! They also gave me a gift card! Since arrow the first review, my bank and experience with them got much better and they have helped me in many different situations also....

  Response from the owner

  Larissa, We are very sorry to learn of your frustrations and apologize for the inconvenience you may have experienced. We strive to exceed clients’ expectations and appreciate your giving us the opportunity to do better for you.

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  John Wehrly
  5

  We are incredibly grateful to Premier Bank. They did an amazing job working with us to secure a loan for a home purchase. We couldn't be more happy with the care and personal attention we received from everyone at Premier. We highly recommend them.

  Response from the owner

  John, We were happy to help get you and your family in a home with A Premier Mortgage. And we are extremely grateful for your thoughtful review!

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  Sharon Munson
  5

  I love the employees, my husband and I are truly treated like family.

  Response from the owner

  Sharon, Thanks for the great review. We are privileged to serve you and to have you as a member of the Premier Banks family!

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  Michael Novitzki
  5

  Best Bank in the Twin Cities! When you bank with Premier Banks your treated like family.

  Response from the owner

  Mike, Thank you for your great review and your loyalty. You are treated like family and you are! The best thing about Premier is that our mobile banking app allows you to take your local community bank wherever you go...Twin Cities and beyond. All the best to you.

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  Anothy Long
  5

  One of the BEST banks around. 10 stars !!!

  Response from the owner

  Anothy, We appreciate the 10 star review and are pleased to learn that we have exceeded your expectations! Thank you for choosing us as your Premier Community Bank!

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  Jeffrey Miller
  5

  Great local bank. Very helpful and kind staff

  Response from the owner

  Jeff, Great local bank thanks to you. Thank you Jeff for your kind review. Takes one to know one!