Premier America Credit Union S Victoria Ave Unit B, Ventura

Premier America Credit Union Reviews

• T

  Trung Vu
  5

  Loan rates are probably the best in County. I shopped around for a few credit unions and banks but none can match this place. Clean office and friendly banker.

  Response from the owner

  Hi Trung - thank you so much for sharing your feedback. We greatly appreciate the opportunity to serve your financial needs and we're glad to hear you've received the friendly and respectful service you deserve. Thank you for being a valued member. Have a great day.

• E

  E Mo
  5

  My wife and I have been with them since 2007. I still like them. They don't have as many gotcha fees as the big banks. They are also more conservative...which can be good and not-so-good at times. I don't plan on changing any time soon.

  Response from the owner

  Hi, E! Thank you for your feedback, we are pleased to hear of your excellent service at the Ventura branch. Have a great day!

• D

  Dane LeClaire
  1

  Wish I could give 0 star's, the tellers their are rude. Had 4 forms of I.D. and still wouldn't cash a check from their bank. Don't do business with them if possible.

  Response from the owner

  Hi Dane - thank you for sharing your feedback. We’re sorry to hear about your experience. We’d like to learn more and see how we can make things right. Please DM us with your contact information so a Member Services representative may reach out. Again thank you for sharing your experience.

• J

  Josie Real
  2

  The only reason I am willing to wait the 1-hour plus so far is because of the 3.15% rate for a 13 month CD. I and the other customer have been waiting have not ever been acknowledged or thanked for patiently waiting. WOW!

  Response from the owner

  Hi Josie - we’re sorry for the wait. Thank you for the opportunity to serve your financial needs. We’ll share your feedback with the branch as acknowledging members is important to us.

• T

  Theresa M. Hernandez
  4

  I used the ATM. Fast and easy. Parking seemed ok. They only have one ATM. Location is good and you can see it from the road. Busy parking lot.

• E

  Eddy Flo
  1

  The manager from this branch was very rude and helpless never going back to this branch

  Response from the owner

  Hi Eddy - we sincerely apologize to hear about your experience, but thank you for sharing your feedback. As a credit union that strives to provide exceptional service, clearly we missed the mark. Please DM your contact information so we may have a Member Service Manager contact you to figure out how we can make things right. Thank you.