Prairie State Bank & Trust Wabash Ave, Springfield

Prairie State Bank & Trust Reviews

• A

  Ashley Ackerman
  1

  Went there through a recommendation to see the mortgage lender. He(Vic Bavetta) had approved me, and months later I found a house, signed a 10 day agreement to be sure financing was secure. Now the guy that had approved me is leaving and sat on my paperwork for over a week. The new guy(Eric Oschwald) said that he's "not comfortable" giving me a loan bc of my monthly income. My mother was going to put a Lein on an asset she has and now all of a sudden the issue is my credit score, which I was never told until this point. They do shady business, and do not stick the their word. Would NEVER recommend and will ALWAYS let everyone know to stay away. There are plenty of other banks available!!

  Response from the owner

  Ashley, thank you for leaving us a review. We sincerely appreciate you bringing this issue to our attention. We truly sorry that you didn’t get the experience you deserve. Please call us and ask for Hilary. If you are willing, we would like to get some additional information from you as to how we can improve our customer experience. Thank you very much for your time!

• J

  Joseph Hardy
  5

  This place rocks! Everyone there treats me like I am an owner! Great staff, products and service.

  Response from the owner

  Thanks so much Joe for such kind words! Our intent is that all of our customers have that same feeling when they visit our locations.