PNC Bank Main St, Northampton

PNC Bank Reviews

• R

  Ryan Weiner
  1

  This place is going downhill quickly. I urge everyone NEVER to use them for anything. I first got a primary mortgage through them and they forgot to pay my escrowed taxes for a year and they told me to figure out. (The loan officer inputted the wrong parcel ID number during closing). I just tried to get approved for an investment mortgage. It took 4 days to receive and I was approved for less than what I already have in assets/ savings. To top things off, my credit card numbers get stolen quite frequently. I recently received a $50 late fee because I was not informed i needed to renew my automatic payment after a card was stolen. After multiple phone calls, They will not waive anymore than 1 late fee and you can not formally file any complaints. There is no backing in the branch either. They give you corporate’s mailing address to send a letter to which we know will fall on deaf ears. It is a total scam! They are hiring unqualified candidates who have no idea what they’re doing and no longer want to help the customer.

• G

  GASOLINE JUNKIE
  1

  Place is horrible. Manager horrible. Nothing but issues. Go today 10 mins before 9 wait 20 minutes at drive through to make a simple deposit. Nobody's there..push the call button..no answer. Go to go inside side door wont allow you in. Must use front door. 8 customers deep, 1 teller. Howard there trying to keep people happy and answering phones. 1 teller. 1 deposit made 40 minute later. I don't even want to mention other things like closing out accounts. Done here, GAME OVER.

• D

  Debbie W
  5

  My new bank. I had it dealing with Wells Fargo, they have no clue what they're doing. So far I love it. Managers and staff I've dealt with are friendly, helpful, knowledgeable and patience. My times needing to call I've had excellent service with excellent people.

• C

  Christopher Miller
  5

  Bank does debit card replacement right on site. Dealt with Maria and was well take care of by her.

• J

  John Parker
  5

  This is by far a top notch bank. The employees are very professional and also friendly and sincere in that they really do care about their customers. Excellent service

• V

  Val Kosa
  5

  Good location and the people that work there are really nice and social.

• J

  Joshua Young
  4

  Convenient location, lobby, drive thru and atm location in one