PNC Bank Hebron Rd, Heath

PNC Bank Reviews

• J

  Jeeves McDoogle
  2

  Put some cash in your drive up ATM, it's always empty, really annoying. *Edit: 2 months later this is still an issue almost every time I'm there! How hard is it to keep an ATM stocked up? About to close my accounts and switch to Huntington because PNC is useless!

• M

  Mandalin
  5

  We can’t say enough great things about Shelly F at PNC. She is pleasant to deal with, very knowledgeable and skilled in her position. In a world where customer service has gone down hill, Shelly gets it right + some! She is an asset to PNC, and definitely deserves recognition.

• B

  B M
  1

  I would not bank at pnc period anymore. I have been with them since before they were pnc and they were still national city. And I've also have personal and business accounts the entire time and have never had more problems period. Their customer service is poor! And I've also had them not give me credit for my deposits at the atm and make excuses to not provide any kind of customer service. I am going to do everything I can to make sure people know to bank somewhere else other than any pnc branch because its not the associates who work in the branchs fault it's all of the customer service reps over the phone and the lack of caring about their customers other than another number period!

• A

  Anonymous
  1

  I held an account for 4 years. Because of covid I lost my job. So they closed my account after it being -2.23$ . And told Amazon to take back the refund I needed to fill my gas tank to get to this new job interview I now had to cancel. So now I have to walk there and open another account. Be ready for an ear full. This is rediculous, a bank closing an account, and not even letting the customer know, I thought someone stole my identity.

• C

  Cassandra Guy
  5

  The teller was super sweet and very helpful

• K

  Katherine Truitt
  5

  Very friendly tellers who are quick to answer any questions. All the staff were friendly, and I wrapped up my business there very quickly. After hours ATM is within the bank, so I feel comfortable using it, since I am not overtly visible from the entrance.

• G

  Grunt Fitness
  1

  DO NOT GO HERE!!!!! I have been cashing a PNC paycheck there for months to give to my mother and all of the sudden there is a fee because I don't bank here. My bank is in California so I am not able to take it to mine..... this is there own check that they won't cash!!!!! And I called customer service to verify it was correct and they had no idea what they policy was.... I'm furious!!! All I want to do is give money to my mother.

• S

  Shelby Atwood
  5

  I work at this branch of PNC, we are no longer open until six on Fridays and 1 on Saturdays!! Our new hours are 9-5 Monday through Friday and 9-12 on Saturdays! They have been changed since November 6th so please help us make our wonderful customers aware of these changes!

• R

  Ryan W
  5

  PNC is great! Ive worked with Katrina, Jamie and Lori in the past and they could not be any more professional or friendly! I always enjoy stopping in here!

• A

  Amanda Walton
  5

  I drive out of my way to visit the Heath, Ohio branch for anything I need! The staff are so friendly and knowledgeable, and treat every customer like they are the most important one.