OneMain Financial Hebron Rd, Heath

OneMain Financial Reviews

• A

  Andrew C Gillespie
  5

  Jill is very professional and efficient. She made the experience easy and fast. She met all of my expectations, and was very courteous and friendly. Overall, an excellent experience.

  Response from the owner

  Hi Andrew, Thank you for sharing your OneMain experience. We're happy to hear that Jill provided excellent customer service. We look forward to seeing you again soon. – LF

• N

  Nickie Frank
  1

  Courtney is very rude over the phone. I called in to see if I could make a payment and she had attitude in her tone as soon as she answered. If you are working in a customer service oriented business, it wouldn't kill you begin the call with a hello and end it with at least have a nice day and at least make it sound like you enjoy your job. I work in a customer service job where I have to speak with our clients over the phone. I understand that you encounter difficult people all of the time, but don't be rude and cold to people who call in actually trying to be nice and friendly towards you.

• T

  Tyson Sparks
  5

  Very good staff they work fast and hard for you. Thank you.

  Response from the owner

  Hi Tyson, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. – LF

• T

  Tina Cole
  1

  Things were fine, then we (i say we because an employee of One Main Financial did it) set up on-line payments, but when he set it up he put the wrong bank info in..... so i got a $40.00 returned check fee when i had plenty of money in the bank. What makes me more mad is that the employee set this up, and i know human error happens, but they told me they were still charging me the $40.00!!!!!! This has me so mad, the girl who works in the office was very rude about it, said "oh well, don't pay it and we will never close out this loan"! WOW!! THAT'S GREAT CUSTOMER SERVICE! I WOULD NEVER SPEAK TO A CUSTOMER LIKE THIS, AND SHE SAID IT IN FRONT OF EVERYONE IN THE OFFICE!! EVEN HER MANAGER HEARD IT AND DID NOT SAY A WORD!!! I DO NOT RECOMMEND ONE MAIN FINANCIAL FOR ANYTHING!

• a

  amber dawson
  1

  They send me letters upon letters for preapproval. I even did an online check to make sure I would be approved before hurting my credit. Turns out I'm a approved only with putting something up for collateral, that mind you I do not have. So I hurt my credit, and am absolutely infuriated. If they say you are approved odds are, you're not.

• B

  Bryan Keenan
  5

  They were so helpful and nice and I couldn't have asked for a better experience or rate or customer service. They made the whole process painless and they really care about me and my family.

• R

  Rod Amspaugh
  5

  Courtney was mazing !, She made it easy for me due to my time being very limited, very professional, nice, and understanding. What ever she makes, isn't enough !!!!!

• S

  Shanna Anderson
  4

  The staff was very helpful, informative, and nice. I had a great experience, and I would work with OneMain Financial again in the near future.

• D

  Darcy Strohl
  1

  DON'T DO ANY BUSINESS WITH ONE MAIN FINANCIAL, ESPECIALLY THIS LOCATION, IT'S ALL A SCAM. NOT EVEN WORTH 1/4 OF A STAR!!!

  Response from the owner

  Darcy, we'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. - CK

• J

  James Pruitt
  5

  As always Linda made the process quick easy and painless. Professional with a hometown banker feel.