PLS Loan Store S Western Ave, Chicago

PLS Loan Store Reviews

• D

  Demetria Murphy
  5

  Melissa is an extraordinary clerk. She assisted me to detail. Her service & patience is amazing!!! Thank you!!! The way she works with her team is great!!! Better watch out I may steal her from you. In my up and coming business!!! Great job MELISSA. THUMBS UP!!! SATISFIED CUSTOMER 🙂

• S

  Shatonia Griffin
  5

  I called to inquire about a title loan.Shauntavia was very informative and polite over the phone,(she even asked my name). When I arrived she greeted me and helped me immediately. She explained the entire process to me in detail. I’m a stickler for great customer service and that’s exactly what I received! I came into the store feeling not so good but I left out with a smile. I would recommend this location, as well as her services to ANYONE that I know! Thank you for your help Shauntavia, you made my day!

• A

  Angelique Mccoy
  5

  I give this location a high 5. Customer service is professional and easy to work with. Always greet you upon arrival. Manger Shauntavia is a good people person.

• L

  L
  5

  Classy business! With an exceptional staff! Thank you so much for helping me when I was in a bind! But the best part are the employees who treated me with the utmost respect and care. HIGHLY recommend!

• M

  Morgan Lindsey
  5

  Tionne and Stacy gave excellent customer service. They were patient and answered all my questions in a very friendly manner. They were very professional and understanding. They made getting a loan simple and easy. Thank you!!!!

• T

  Tiawanna Rodgers
  5

  Shantavia was very helpful and professional. I always have a great experience at this location which is the reason I don’t mind taking a longer drive passing up other locations to come here

  Response from the owner

  Hi Tiawanna Rodgers! We’re very happy to hear our service exceeded your expectations. Thank you for sharing your experience and allowing us to serve you. We’ll be sure to share this feedback with our team.

• K

  Kendra Roper
  5

  The team here is awesome. I never really left a a place happy when I add another bill to my list but this makes a first. Everyone is friendly and try to make the process as easy as possible. Its a fast process as well which another plus. I would recommend this place to anyone!!!!

• A

  Ada Mcbride
  5

  Lateisha was really nice in patient with me and I really appreciate that thank you very much great customer service . overall all the employees are great at their job in really nice and respectful

  Response from the owner

  Ada Mcbride, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

• J

  Jacey Love
  5

  Shauntavia was great to work with! I recommend ANYONE doing business here with her! And launtrisha

  Response from the owner

  Jacey Love, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

• T

  Tacarra B
  5

  Jessica was very nice and patient. Explained everything fully even when I asked questions, she explained thoroughly. Been coming to this location for years. Highly recommend