Peach State Federal Credit Union W Spring St, Monroe

Peach State Federal Credit Union Reviews

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  Jana Foreman
  4

  Mrs. O'Connor, Was very nice and worked really hard trying to help me with somethings and she was an awesome person to work with . Thank you ! Jana Foreman

  Response from the owner

  Hi Jana, Thank you for visiting our Monroe branch and for choosing Peach State! We appreciate your thoughtful words and will be sure to pass this along to the team at Monroe!

• S

  Shannon Ochs
  5

  2nd EDIT: 9.17.2021 - Representative from my local branch in Monroe, GA called me personally to rectify this situation and she is helping to reinstate my tiny savings account. A portion of the fees will be waived (since I did, in fact, fail to sign up for e-statements initially) and my account will be opened again. I can then set up a recurring transfer to this account so I can begin using it. So PSFCU did finally reach out and this has been resolved! ************************ EDIT: Reached out and sent my contact info to them after they replied to my review and it's now 2 days later and nothing. Haven't heard anything from anyone. *********************Um, so I opened a savings account back in June in the Monroe branch. Paid $20 to do so. Then, I never received any correspondence via snail mail or electronic mail. I completely forgot I had this account. Error on my part. BUT NOW I'M OUT THAT $20. So I wasted a twenty on this bank and they didn't even notify me that my savings account was going to be closed or that they had closed it. This is NOT a good first impression. Geez, yes it's my fault I forgot I had opened this account, but how come I never heard from this place monthly? I put $20 in there to open it. Where did all that go?! I never received the first statement or anything. Meh.

  Response from the owner

  Hello Shannon, we would like to speak with you about your experience with us. Please email your preferred contact information to [email protected] and a member of our management team will reach out to you to address your concerns.

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  Jen Freeman
  5

  They always treat you like family. This is the best place to bank. Never had a bad experience. .

  Response from the owner

  Thank you for your kind words, Jen! We'll be sure to pass this along to our team.

• O

  Oyewole Oworu
  1

  I think it is unfortunate that a so called credit union does not allow you to access all your past statements online and then when you walk into the bank they want to charge you $5 per month for YOUR bank statements which they prevented you from accessing online. Even if you were going to charge for a service $5 for sheets of paper not worth the amount is exactly what it is. A rip off! Disappointed.

• M

  Michael Christian
  5

  When I locked myself out of my account, they quickly reset it over the phone. Didnt have to go in person or anything very convenient!

  Response from the owner

  We're so glad to hear that we were able to assist you quickly and conveniently, Michael!

• J

  Jeremy Tyre
  5

  Love this place! They do a great job and always super friendly! Only place I will do my banking!!

• E

  E Driven
  1

  I called once and visited this branch twice to open a business account. Each time the list of requirements change. Very unprofessional and a waste of my time.

  Response from the owner

  Hello E Driven, we would like to speak with you about your experience at Peach State. Please email your name, telephone number, and a good time to call to [email protected] and we will have a member of our management team reach out to you.

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  antonio smith
  5

  Peachstate FCU is a very good bank and I am very happy that I became a menber.

  Response from the owner

  Thank you for your kind words and your membership, Antonio!

• R

  Ruthanne Thornton
  5

  Mrs. Diane is so helpful and friendly at Peach State.