Patriot Federal Credit Union Lincoln Way, Chambersburg

Patriot Federal Credit Union Reviews

• J

  James Rivers
  1

  Came in here to place a charge back on some services I wasn’t charged properly.(over paid) so I came in here and Paige was absolutely no help. Just made the whole situation that much worse. She’s rude and fake and tried to talk to me like I’m dumb or something like I should have know they didn’t do my services right before I swiped my card. Like I’m supposed to smell it in the air as I’m paying. Stating I approved the charge so there’s nothing they can do. Even tho it’s still pending in the bank. Ok whatever that’s one thing but the attitude she gave was unacceptable. I’ve been coming in here since I was a teenager and all the woman in here are usually so nice and helpful but Paige is completely different story. You can tell she doesn’t like her job.she should rethink how she talks to customers. That attitude might fly w your coworkers who know you but I’m not them.

  Response from the owner

  Hi James. Thanks for your feedback. We regret you feel we were not able to meet your member service expectations. We're available to discuss any questions or concerns, at your convenience. Please feel free to call us at 717-709-4977.

• C

  Cindy Bigler
  5

  Great help from loan officers and when my account was hacked... quick efficient service.... I live closer to the Wayne Ave branch but prefer this one secondary to service and less wait time

• R

  Reviewing You
  3

  Out of all the local branches this ones my least favorite. Some of the staff is rather rude and in a hurry like you can tell they hate their job . The other branches are a much better experience! Great bank though !

• S

  Susan W
  5

  We've had a savings and checking account with PFCU for a long time with very few problems. Last August we were very happy to be approved for a used car loan. The loan officer was very kind and helpful.

• B

  Big K-Dawg
  5

  Best location for hours and friendly staff

  Response from the owner

  Thanks for the feedback. We love serving our members and our community!

• A

  Antonietta Birkhimer
  5

  Always very helpful staff; my favorite branch.

• A

  Afanasie Timotin
  1

  I went to open an checking/saving account, Austin was the one who helped us, he didn’t say nothing that they will check my credit and after couple days I see that they did run my credit. Now I have one more hard Inquiry what will mess me credit score for next 2 years. Everything what he said is sorry, this is our policy. Worse experience. Thank you Patriot FCU.