Park National Bank: Lancaster Downtown Office W Main St, Lancaster

Park National Bank: Lancaster Downtown Office Reviews

• J

  James S
  1

  Arrogant, oafish service from people who 100% wouldn't have the audacity to talk a client like that to their face. Chat agents are among the worst of any industry I've encountered. Lack ANY baseline hospitality practices while the people responsible stay hidden from the view of customers. And most noticeable: they don't hire NEARLY enough people of color + people in charge are ALL white. Closing my accounts ASAP.

  Response from the owner

  Hello James - we are sorry to hear of your frustration. A member from our leadership team would love to reach out to you to discuss things further. Could you send a good phone number to [email protected]. Thank you for your message. - Delainey

• C

  Casandra White
  1

  Tasha Bentley was EXTREMELY rude and selfish towards me and my mother! Was going to switch to this bank but nevermind on that. Everytime I've came to this bank the associats always have an attitude. I'm not ever going to work with a bank that is horrible with their customers.

  Response from the owner

  Hello Casandra - we are sorry to hear of your frustration. A member from our leadership team would love to reach out to you to discuss things further. Could you send a good phone number to [email protected]. Thank you for your message! - Delainey

• B

  Brittaney Roecke
  5

  Fairfield national Bank is the best bank in town in my opinion. The bank branch on angle street is the best. They have the best hard working individuals there who get you in and out with quick service and are super friendly. I always go this location. But in general every Fairfield National bank I have been too I have always received superb customer service.

  Response from the owner

  Thanks Brittaney. We think the folks at the E. Main office are pretty great! We appreciate your feedback and your business.

• J

  Jortney 2019
  5

  Wonderful bank . I had a wonderful experience buying my house with Brenda Shamblin. She went above and beyond to help me as. First time homeowner. She truly cared that I bought my dream home. She took a lot of my worry away because she was always willing to answer my one million questions and emails. Very attentive and detail oriented. Since I’ve purchased my house I’ve also bought a car with loan also from here. Lowest apr I could find. It’s Easy to go in every first and pay both my loan payments at the main office. I like that I can pay cash or check instead of having to stop every month for a money order, for me it’s convenient to be able to run into the bank and pay since I’m already downtown. They’re always helpful as well if I need a few days to make the payment. It’s been a year and I’ve only had one problem where the clerk lost my check but since then I just make sure I get receipts and they did find it after it was misplaced so I would recommend keeping your receipts. GreAt people at this bank and I recommend it I will probably switch my bank to here also.

• j

  john miller
  3

  Nice old architecture. ... They were flying the American flag at half mass when I took this picture. They should better manage their flag, I hope they don't manage their customer acts this way....

• G

  Gabriel Hickman
  1

  Most unprofessional bank I have ever dealt with

  Response from the owner

  Hello Gabriel, we noticed you put a review on several of our locations and we believe you were able to speak with Molly Bates and to resolve this issue. Please reach out at 740.653.7242 if you have additional concerns. Thank you for your message! - Delainey

• T

  Tina Morris
  5

  They are very helpfull and friendly

  Response from the owner

  Thanks Tina! We appreciate your business and are always happy to help you with your financial needs. Have a great day!