Pacific NW Federal Credit Union - Hood River Branch & ATM Pacific Ave, Hood River

Pacific NW Federal Credit Union - Hood River Branch & ATM Reviews

• C

  Chloe Diane
  5

  the staff are great and the remodel of the bank is wonderful. I like this bank because they know what they are doing and if you come in on a regular basis Like I do they know your numbers right when you walk threw the door and are pretty quick to helping with what you need. I always leave smiling because the environment of the bank is positive and the staff always have a smile and are happy to see every one who come into the bank. If you don’t bank here and are trying to find the easiest and most efficient bank who are willing to help choose Pacific Northwest federal credit union.! :)

• D

  Daniel Thiel
  5

  I’ve been banking here for 8 years or so. Eddie made it very easy to refinance our auto loan. Very helpful! Thanks again Eddie! Looking forward to more business in the future!

  Response from the owner

  Thanks for the feedback, Daniel! We also think Eddie does a great job!

• C

  Christine Thiel
  5

  Banking is always easy, loans are explained in extreme detail and payments/payoffs have been a breeze. Highly recommended to anyone and everyone.

• J

  John W
  1

  ATM check deposit not working as of 1/10/22.

  Response from the owner

  Hi John, I apologize that the depository is down. It was damaged and we needed to order a new part for it. It will actually be repaired later today. In the meantime, you are able to make deposits to your account remotely with your phone, or in the branch. Let us know if we can help you set up remote deposits through our app.

• B

  Brenda Ortiz
  5

  I have been a member of PNWFCU since I was 15. The staff is outstanding! If you’re looking for a place to bank look no further.

• H

  Hugo Solis
  5

  Cashier's/Teller's are always courteous and expedient .

  Response from the owner

  Thank you, Hugo! It's great to hear positive feedback from our members!

• G

  Gregory Haigwood
  1

  ATM machine is chronically out of order and unreliable. Very frustrating

• O

  Ob More
  1

  Really bad service. They never answer the phones. 43 min waiting.

  Response from the owner

  Ob, I apologize for the long wait time. Please leave a voicemail with a number that we can call back, or text us at 503-256-5858.

• J

  Jorge Diaz
  5

  I think it is the best thing I could do since I opened my account in Pacific NW Federal. It is an excellent experience and the staff are very friendly. Thank you.