P1FCU Se Harvest Dr, Pullman

P1FCU Reviews

• E

  Elizabeth Harp
  1

  Other banks in the area have much better systems in place. While most of the staff have been wonderful to work with, the bank policies have made this process an absolute nightmare. With so many other options, I would think this credit union could step up and do much better.

  Response from the owner

  Hi Elizabeth, I'm sorry to hear that you've had some frustrations with some of our processes. We are committed to making business interactions with us as straightforward as possible. Because of that commitment, we'd love to hear more about your experience. If you are willing to share, please email us at [email protected]. Thank you for reaching out to us!

• D

  Doug Blacketer
  2

  I am not sure I would use P1FCU for a loan again. There is a serious lack of communication from them. I assumed that I had paid off my loan only to find that I still owed one penny, one penny. I would think that someone would be aware that I hadn't paid this one penny for several months and said something. There are other banks out there that can do way better.

  Response from the owner

  Hi Doug, Thank you for taking the time to let us know about your experience. Your feedback can help us improve our service and make changes to our procedures so others don't have the same experience. We hope to have the opportunity to serve you again in the future. We appreciate your membership!

• H

  Hoshino Rei
  5

  They are the best credit union I've ever used. I left Wells Fargo and changed to P1FCU, and I'm glad I don't get slapped with ridiculous fees or have to "play games" just to bank with them. I've gotten two loans through them too and the process was smooth.

• A

  Alexander Gibson
  5

  I've been a member for a while now and no matter what the issue, P1FCU always rises to the occasion to provide a siganture level of customer service incomparable to anyone else. It is greatly enjoyed and very much appreciated. We love P1FCU.

  Response from the owner

  Hi Alexander, thank you for your kind words. We love our members and we always try to give them the very best experience possible. Thank you for your membership!

• T

  Tilsen Mulalley
  3

  I don't mind them. They're a good credit union for simple things. However, they're online component is atrocious. I have tried multiple times to sign up for it, and it simply will not let me. There is no help page for after hours, so it is very frustrating to deal with.