OneMain Financial N 14th St, Leesburg

OneMain Financial Reviews

• K

  Kelsey Peardon
  5

  Rica and Ryan are absolutely wonderful! I originally started my loan with Rica but I do have to call in sometimes and speak with them. They always have explained everything in detail and are always helpful. I have been with them over two years now and never had an issue.

  Response from the owner

  Hi Kelsey! Thank you for sharing your OneMain experience. We're happy to hear that Rica and Ryan provided excellent customer service. We look forward to seeing you again soon. -Marissa

• T

  Tynya Garner
  1

  I never leave reviews!! In fact this is my very first one!! The lady rika is horrible!! She is absolutely rude!! From the jump this lady is so terrible rude!! The other woman I spoke with was very pleasant!! But rika made the entire experience terrible after much undeserved rudeness I no longer wanted to work with them and she decided to say she was going to decline me service AFTER I said I no longer wanted the loan and told her what I thought of her!!

  Response from the owner

  Hello Tynya and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• s

  shane moose
  1

  Asked to have my current loan replaced with a lower interest one. Lady said oh absolutely and it will give you a little cash back (not much). I'm at work trying to work as she is trying to rush me through a lagging website. Long story short she increased my payment by 50 and didn't hardly lower the interest rate at all maybe 1%. They will take every penny from you while rushing you so you don't have time to read stuff. She didnt help me this second go around they basically stole. Will never use this company again

  Response from the owner

  Hi Shane, thanks for reaching out to OneMain. We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: https://spr.ly/OMFBranches. Thanks. -AS

• E

  Emily Smith
  5

  I highly recommend OneMain Financial for your loan needs! Reka and Barbara are very friendly, informative, and their customer service is excellent!! I have done several loans through the company and they will continue to receive my business. Barbara is quick but also thorough, she doesn't leave any details out.

  Response from the owner

  Hi Emily, Thank you for leaving feedback. We appreciate your online review! Best wishes -JS

• L

  Lashala Daniels
  1

  So' I applied and got approved for 11k. Then when I talked to them they said 2500. Then after talking more he told me i was approved for nothing. This was a real disappointment. As a student and full time time working mom it over joyed me to know that i was approved. But it really hurt to find out otherwise.. Very hurt. ... So my experience lets me to believe that they give False info and misleading. Which resulted in lower creditscore. This really sucks. Thank you One Main.

  Response from the owner

  Hi Lashala. We understand how important this is to you and recognize that you are frustrated. Thank you for considering OneMain. If you would like to learn more about your loan decision, please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) ready. Please know that you may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

• M

  Mel Pactol
  5

  The ladies in the Leesburg office were so nice and great at explaining everything. I found OneMain had better interest rates and monthly payments that are affordable. Definitely worth doing business with.

  Response from the owner

  Hi Mel, We are so glad to hear about your experience. Thank you for sharing! Best wishes- JS

• A

  Anita Evans
  5

  Rika & Barbara are great woman and work with u when you get behind on payments so you r able to keep your vehicle I give a high shout out to these 2 ladies and want to said Thk u so much

  Response from the owner

  Hi Anita, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS

• J

  Jose Torres Acosta
  2

  They will approve you really fast. But God forbids you late for 1 day in your payment. They will blow your phone up. But you got to give them 10-15 days If they owe you. First and last time I will use them

• C

  Clinton Kennedy
  5

  These people care. Your not a number. I super appreciated their attention to the customer service experience. There was no stress with the office staff or with the process. Thank you Anthony for your help! You changed our lives!

• P

  Pierre Leconte
  1

  If I could select a zero star I would . I recently received a pre-approval letter from One main Financial for a personal loan . This Bank misleads customers to apply for loans while their real intent is to deny your request to lower your credit score therefore reducing your chance with another bank.They conduct hard inquiry credit report.Don,t bother to reply to any solicitation offer letter received in the mail...its a joke and a waste of time.