OneMain Financial Se Delaware Ave, Ankeny

OneMain Financial Reviews

• M

  Mike Kaiser
  5

  Fast friendly service. The people in your Ankeny, Iowa office are outstanding people. I( recommend your company to all my friends'

  Response from the owner

  Hi Mike, We're happy to hear that you had such a great experience working with our team. Thank you for referring us to your family and friends. There is no higher compliment, and we greatly appreciate it. We look forward to seeing you and them soon. – LF

• K

  Kyle Dirks
  5

  Very helpful staff, Marisa is amazing to deal with. Does everything she can to make it very simple. I would highly recommend them to anyone.

  Response from the owner

  Hi Kyle, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• C

  Chelsea Gavin
  5

  She was incredible and I am in a way better situation. I can tell she worked extremely hard to do that and I appreciate it so much!

  Response from the owner

  Hi Chelsea, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Best wishes, - LF

• K

  Katie Fox
  5

  The professional I worked with was great and quick to respond. They catered to my needs and I got what I needed within 24 hours!

  Response from the owner

  Hi Katie, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• A

  Amy Neisen
  1

  Manager is disrespectful and if he doesn't like you begins to treat you very poorly. On the other hand his two employees are very polite.

  Response from the owner

  Hi Amy, We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• K

  Kamden Knudson
  1

  was not helpful. never called back.. had to call them twice a day for two weeks just to be denied

  Response from the owner

  Thank you for reaching out. We understand how important this is to you and recognize that you are frustrated. Thank you for considering OneMain. If you would like to learn more about your loan decision, please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) ready. Please know that you may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

• B

  Barbara Chase
  4

  The manger and his employees were very friendly, knowledgeable, and professional. The office needs better signage for customers to be able to find.

• C

  Chris Jorgensen
  2

  Wasn't told about the absolutely criminal interest rate they would be charging me until the very last step of the process. Felt very dishonest.

  Response from the owner

  Hi Chris, thanks for reaching out to OneMain. We consider interest rates on the basis of a few different factors, including employment and income verification. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: http://spr.ly/Branches. Thanks! -CK

• D

  David Bonnett
  5

  Great people who treat you right and get the job done I highly recommend them for all your financial needs !

• j

  james costa
  5

  Very easy to work very professional, they helped me out when I needed it..