OneMain Financial Sepulveda Blvd, Culver City

OneMain Financial Reviews

• J

  Jen B
  1

  This Company is Horrible, Lied and said I could Refi my Car and get cash out also, ALL LIes ,, said the amount I would get was even more then I asked but Once I sent ALL My TAXES, PERSONAL and BUSINESS documents that said my payment would go up $300 more on my car note and I would get way less than I wanted cash back. I feel like this is SCAM,, and I am truly scared that my documents are not safe. I am putting a security alert on my business and personal credit.. HORRIBLE customer service at the Sepulveda office.. Horrible experience..

  Response from the owner

  Hello Jen and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• M

  Mauricio Costa-Neres
  5

  Never in my life have I had such swift, professional, time-saving efficient financial service, without even going into the branch in person! OneMain Financial leverages technology widely available that other US institutions for whatever reason refuse to utilize. I definitely recommend them if you, like me, like efficient processes done by courteous, helpful agents that save you time.

  Response from the owner

  Hi Mauricio, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• M

  Michael Olcott
  5

  Dianna took me through the entire loan process very patiently, thoroughly and dedicated to my understanding of every detail... Her follow up and warm customer service care and concerns for me as retired executive needing to clear up a couple of financial issues was outstanding.. I thank Dianna, Heidi her boss and Shamira for taking care of me and getting me all set up on a good loan ... Always Michal

• G

  Gi Gi
  5

  I had a great experience with Angel. He was very professional and explained everything as we went through the application.

  Response from the owner

  Thank you for leaving feedback. We appreciate your online review! -JS

• N

  Nikki Holloway
  5

  The rep for so nice, professional and valued my time. The process was super fast and so easy.

  Response from the owner

  Thank you for sharing! We appreciate you taking the time to leave us a review. - JS

• D

  Daniel Vanegas
  1

  Horrible Service. I went inside and of the back I was judged. I wasn't helped but rushed out. Don't recommend this place at all. There's better solutions.

• E

  Ervin Theus
  5

  This place is amazing, they have friendly, helpful staff with one on one support. I highly recommend this place to others.

• C

  C Powell
  5

  Very nice loan officer,very helpful through Loan process

  Response from the owner

  Hi Charline: Thank you for the review. We truly appreciate your feedback! - RG

• M

  Marcia Fierro
  5

  They work with the clients to get debt paid

• C

  Carol Jackson-Stallworth
  5

  Customer service was an excellent experience.