OneMain Financial Boiling Springs Rd, Boiling Springs

OneMain Financial Reviews

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  Nicole Awusah
  1

  The people that run this office should be terminated. Very unprofessional! They had me send all of my paperwork including Tax filings and tell me they cant use UBER as an income, KNOWING that was my only income! I do not recommend ONE MAIN FINANCIAL! They are liars and scammers! (Reply to reply) You had the opportunity to explain, but you told me the underwriters made the decision and "Uber cant be used as a verifiable income." After asking if it can be used and you said "yes it could. Long as you filed it in your taxes", which I did. On top of it all. I HAD TO REACH OUT TO YOU FOR AN ANSWER. YOU NEVER GAVE ME AN ANSWER until I called a day later after Patrick telling me it only takes a couple of hours. It was a really unprofessional messy situation.

  Response from the owner

  Nicole, We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• E

  Elle Deagon
  5

  This is a great company if you need money and your credit is not the best. They were very nice to me and fast. I got my money within a day. They were very easy to work with.

  Response from the owner

  Hi Elle, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. – LF

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  Trish Boyter
  1

  Predatory loan company that loans money to the elderly, disabled and poor for a huge interest rate. As the Bible states; no one should charge interest on money or services as it is a sin. Read the Bible verses which are written throughout the entire Bible. In fact, there are at least 100 verses.

  Response from the owner

  We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: https://spr.ly/OMFBranches. Thanks. -AS

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  Greg Galbraith
  4

  Always had a great experience with this branch. People that work there are very professional and sensitive to your needs. They work within your budget and try to find the best option.

  Response from the owner

  Hi Greg, We are so happy to hear about your positive experience with us! Please let us know how we can achieve a 5-star rating in the future. Thank you! – LF

• Z

  Zamiahcoolthecoolest Williams
  1

  If I could rate this place a 0 I would. They don't tell you up front that daily Interest is charged, they constantly blow your phone up and you have ten days after your payment is due to make the payment. The office manager is rude and argues with customers. This place needs a new office manager or she needs training on how to communicate with customers. I'll never recommend anyone to get a loan here.

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  T Stewart
  5

  I think this is a great company! Especially if you have rocky credit. It's a secondary lender so rates are a little higher. But willing to help when needed! The staff there is very friendly and courteous! Would highly recommend!

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  Mitchell W. “'Snake'” Copeland
  5

  Easy & simple way of paying these people over the phone with a debit/credit card! Looked their number and address up on Google Maps, made the call using the number on the page and made the payment really quick. It's a lot better than having to drive out there personally and make a payment.

• R

  Richard Thompson
  1

  staff is nice but they fell to tell you that all interest is charge up front . been paying my loan for 17 month and still owe over what i got. try to pay it off early and was told it was going to be 1900 dollar more paying it a year and a half early

• A

  Anthony Dillard
  1

  This is about as crooked as a financial organization gets. They will take full advantage of young, inexperienced lenders. Speaking only from experience. Please do not do business with this people.

  Response from the owner

  Hello Anthony and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• A

  Average Pie
  1

  I DESPISE, the new answering service you have now. It was perfect when you could call and someone would pick up the phone. I needed to get speak with someone quickly, all I got was an auto service that seem to be located in another state. If I could go somewhere else, I would.