OneMain Financial E Vine St, Kissimmee

OneMain Financial Reviews

• g

  ginger arnett
  3

  Arrived 20 minutes prior to appointment and gave all of the required documentation so that all was ready for the appt time and it was handled efficiently. Appt time came and ended 45 minutes later without explanation for the delay. Loan officer was nice but didn’t introduce herself to us, just sat down to go into disclosures and documents. Each time I asked a question, she would leave the room to seek advice from someone else. In all fairness, maybe she was new on the job and nervous and did finally serve us well. All together, our half hour appointment was one hour and a half and difficult for our age to sit that long.

  Response from the owner

  We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• S

  Smart View
  1

  I applied for a total different loan and interest rate felt like I was being rushed and ended up with a total different loan structure that I was looking for, highly not recommended! $178 of interest out of my monthly payment of $251 makes no sense but it’s my fault I should have slowed things up. I bet the people that work for these types of companies live a miserable life, I don’t understand how people actually work for companies like this always trying to take advantage of people in desperate need. I will payout my loan ASAP! Fix your Loan Structure on Credit Karma stop trying to fool people

  Response from the owner

  All standard installment loans follow a structure that applies initial payments to the interest, while final payments are applied to the principal. So long as all payments are made in full and on time; this will completely pay off your loan in the agreed terms. Please feel free to reach out to your loan specialist to review your account. Thanks. -AS

• Z

  Zuheidy Melendez-Sepulveda
  5

  On Main Financial was very helpful and supportive to me when i thought i would loose my vehicle due to not be able to make payments any more. Ana and her staff went above and beyond to help me keep my car and look at other options to make that happen. She always showed kindness and interest the whole way through to help me! Ana thank you soo much! To those reading this review. Please don't hesitate to come by this branch in Kissimmee and make your dreams a happen.

• C

  Calvin Adams
  5

  Customer service was great, once the loan process started it wasn't too much longer after I was signing the loan agreement papers. Everything was explained very well.

• L

  Lloyd Mack
  5

  Anna, Nancy, and the entire staff were exceptional. The approval process was fast and easy. I HIGHLY recommend this organization to EVERYONE!

• G

  Gabe T
  1

  Not a good branch. I was told that I could get back the title of my car after making a certain amount of payments and it wasn't true. They keep the title until paid in full. Was lied to.

• F

  Faye Hunter
  5

  I was very pleased with my Experience with One Main they helped us get the funds we needed very friendly staff Nancy is wonderful

• l

  lisa troffo
  5

  The staff including the branch mgr were very professional courteous and the process was fast. Plus their late hours are convenient.

• J

  Juan Rosario
  5

  Outstanding service, understanding and above of all a great group of people who care and listen to your needs.

• N

  Nancy Jacobs
  5

  Y'all were so helpful and so nice thank you!

  Response from the owner

  Hi Nancy, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF