OneMain Financial NY, Cicero

OneMain Financial Reviews

• K

  Kris Stenson
  5

  I needed some cash fast for my business went on one main financial wasnt sure what to expect but got hooked up with the best loan officer kid named Austin was great with me told me all my terms worked with me and got me cash in 24 hours if u go here talk to Austin great guy and knows his stuff thank again Austin

  Response from the owner

  Hi Kris, Thank you for sharing your OneMain experience. We're happy to hear that Austin provided excellent customer service. We look forward to seeing you again soon. – LF

• L

  Lisa Gary
  5

  Austin was very professional, answered all my questions, responded in a timely manner, loan process was quick, I received my funds within an hour!!!

  Response from the owner

  Hi Lisa, We're happy to hear that your loan process went smoothly and that Austin delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – RP

• T

  Terrence Lamar
  5

  Mya is Awesome ! She was very professional and knowledgeable .She explained everything very well and made sure ,I was comfortable with my decision!

  Response from the owner

  Hi Terrence, We're happy to hear that your loan process went smoothly and that Mya delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• D

  Diann Williams-Green
  5

  I would like to thank Austin for all of his held for making it possible. The service was great and very professional and friendly, I would recommend OneMain Financial to other people I know.

  Response from the owner

  Hi Diann, We're happy to hear that your loan process went smoothly and that Austin delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – RP

• D

  Dawn Tartt
  5

  AUSTIN IS A AMAZING REPRESENTATIVE GREAT CUSTOMER SERVICE I HAVE EVER EXPERIENCED!

  Response from the owner

  Hi Dawn, Thank you for sharing your OneMain experience. We're happy to hear that Austin provided excellent customer service. We look forward to seeing you again soon. – LF

• R

  Rochelle Mattison
  5

  Spoke with the Rep Jessica who was very friendly and helpful she helped increase my current loan in a timely manner. Jessica was very professional and efficient in doing her job. I am very pleased with this company.

  Response from the owner

  Hi Rochelle, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• M

  Mark Gibson
  5

  Very fast and easy application process. My customer service representative was very professional. Thank you I will recommend this company to other.

  Response from the owner

  Hi Mark, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• t

  tom schoeneck
  1

  I went through the personal loan process about 2-3 months ago. I expected a bad experience given this is a hard money lender. Initially I was surprised at the speed and ease of the process. I re-paid my $2,500 in 1-2 months. I felt this was a good alternative for an urgent situation. With almost everything the same, I re-applied for another short term $2,500 loan. I was turned down flat. Very cold response and branch people who just saw me as a number. There was no interest to try and help me or push my request through. I will never consider 1MF again.

• M

  Manuel Lopez
  1

  I was approved for a personal loan using my vehicle as collateral however I decided not too and asks to do a buy instead for a truck needed for my business after numerous attempts and being told that this individual would return my call I was disregarded completely ignored and later sent and email of a denial of a loan we haven’t even discussed you know who you are and you were very unprofessional thanks anyway

  Response from the owner

  Manuel, we'd like to learn more about this. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -CK

• A

  April Hawkins
  1

  Not a good place to get a loan i was denied because I didn't have a car to use for security I tried to explain to the representative I am Legally Blind that would be the reason I don't have a card she just brushed that off an said I have 2 things on my credit report which are very minor nothing big.But she didn't ask if I had anything else to use she just said I was denied.which shows they could careless if you have a disability.

  Response from the owner

  Hello April, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS