OneMain Financial N Lexington-springmill Rd, Ontario

OneMain Financial Reviews

• A

  Ashley Stevens
  1

  My grandmother had 134 taken out of hwr huntington bank account and it said one main financial. So we called them because she did not recognize the charge. They said that they needed more information from her to see if she had an existing account and she doesnt but theres a charge from one main financial on her ledger. Megan told her shed "investigate" it further when she was gone for three days out of the office. When she got back my grandma went in bc this woman had promised her shed investigate it when she had no plans of doing so. They hung up on her today when she called to inquire about her money. They say its not their problem so to speak and refuse to do anything about it. My grandmother has stomach cancer and is 74 years od and i can gurantee you if this was their grandmother theyd do something about it. What a great place this is isnt it?

  Response from the owner

  Hello Ashley, it is against our policy to discuss loan details with anyone other than the account holder. The customer can visit, call their local branch or 888.864.0332 so we may assist. Thanks. -AS

• R

  Robert Hatfield
  5

  I have had a great experience with these folks. Needed a loan and was given exactly what I asked. Super friendly people. They will work hard for you and listen to any issues. They find solutions. Period. Thanks guys for helping me. Don't be shy. Stop on by.

• S

  Samantha Scott
  5

  The customer service here is amazing! They are fast and efficient. As I was sitting in the office, I noticed that they did everything they could to answer every phone call. I could over hear them working with customers on making behind payments, just so helpful! I used this service to get out of credit card debt and it saved me so much money. I recommend to everyone!

• C

  Chris Wimer
  4

  Great people and quick, just wish I would have had them help me set up the app 😒

  Response from the owner

  Hi Chris, We would be happy to assist you with this issue. Please email [email protected] with your phone number, ZIP code and (Directory) username, then a member of our customer care team will contact you. Have a great day! – LF

• R

  Robert Milum
  5

  Very patient with me as we had a couple different trips back and forth from the bank. But everyone was very helpful and kind. Thank you all so much

  Response from the owner

  Hi Robert, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Please reach out if you need additional assistance. – LF

• T

  Tracy McCord-Sager
  1

  I would give them a zero, its false advertisement. They are cold and uncaring. Go to eagle loans instead they back their advertising. I even called so I didn't waste gas, ended up wasting time and gas. WHAT EVER YOU DO DONT GO HERE!!!

• S

  Shawnie Byrd
  5

  Have mostly worked with Laura and Tyler, both highly recommended. Even during Covid.. Want to be treated fairly give them a call.

  Response from the owner

  Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. - RG

• j

  julie haselow
  5

  Friendly Staff. Ciarra was very nice and efficient. Quick loan process.

  Response from the owner

  Hi Julie, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• M

  Monica Loera
  1

  This place is just sketchy or the woman didn't know what she was doing? It was a complete waste of my time that could've all been avoided had she been up front like I was. Very disappointed.

• K

  Katie Rafeld
  5

  Very helpful and friendly staff! I was able to receive my personal loan in literally a day! Wow!! Thank you!