OneMain Financial Cortez Blvd, Brooksville

OneMain Financial Reviews

• R

  Rainy Taplin
  1

  Extremely rude people work here, received nothing but attitude every time I have to speak to them as if I’m dealing with a child. Very unprofessional

  Response from the owner

  We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• L

  Lisa Rinehart
  1

  The manager really does not know what she is doing. They advertise car purchase loans, After I was preapproved applied and get the hit on my credit, she tells me they don’t do car purchase loans. After escalating and as a return customer she checked with her supervisor and said they could. We submitted ALL documents then she calls me and disclosed to me the negative issues on the co applicants credit report. Tells me the personal credit issues with the other party but tells me she can do it under just my name. Then she calls the other party and discloses my personal credit info to them and tells that person she denied me. She did not talk to me directly to advise of their decision or provide any explanation. I heard it through another party. Not only unprofessional but illegal. Shame on you Beverly.

• N

  Nina Estep
  5

  Very helpful and friendly. Office is very clean and staff is very professional.

• S

  Stephen Clarke
  3

  It's a loan company, they loan, you pay it back. However, they seem to be unsure on how to accept payment over the phone. Phone etiquette is a little lacking. They seem slightly annoyed that I'm paying back what I borrowed. I was on hold for 3 mins so they could arranged to accept payment? Then a recording recited my payment and asked to press any number to accept. A recording said "you pressed Five" which was quite correct, I did. Then the original voice said I was all set. Anyway, seemed slightly weird to me, let's hope it is what it says it is. All in all, quite painless. I shall probably borrow again.

• M

  Marcia Pietsch
  5

  I cannot express how much I appreciate all the help & understanding from the staff at the Brooksville, FL office . The loyalty they have for their customers is outstanding, they go above & beyond to help you or find a way to help you in any way they can. You guys are AWESOME!!!!!

• A

  Almarys Ponce
  5

  They are awesome! Very proffesional staff, great customer service and great offers!

  Response from the owner

  Hi Almarys, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• A

  Amber Brady
  4

  This was a very easy process for me. Staff was pleasent, walked out same day with my cash being deposited into my account. I'll have my loan paid off in 6 months. Nice and easy simple loan.

• s

  scott brush
  5

  Great experience they helped out more than I thought was possible

  Response from the owner

  Hi Scott, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• D

  David Baker
  5

  This is the third loan I have taken out with OneMain over about a 5 year period. The interest rates are a little higher than I would like, but I have always received 5 Star service from 5 Star people! Thank you OneMain Financial!

• B

  BreBre A.
  1

  I was referred to this company to apply for a loan based on my credit score. I was looking to get a loan for about $1,800.00 and was turned down. I had seen where a person had the same exact score as mine and was approved. This office is located in Hernando County, FL and I just don’t believe they are practicing proper business ethics. Normally when you apply online if you don’t meet their guide lines for a loan you are denied immediately not transferred to the local office in your area. They leave it up to the branch to make the final decision. The person who was approve did not even have the income I have theirs was lower. In all fairness she was in a different city and transferred to a different location.