OneMain Financial Cincinnati

OneMain Financial Reviews

• A

  Angela Jones-Wright
  5

  While we had a rocky start with the software side of the program, trying to get my husband on the account. It was fairly easy. A few misunderstandings and well, we didn't have to lon gfor the wait on the money. Thank you again for all your hard work. And sorry about all the frustration that we caused.

  Response from the owner

  Hi Angela! We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! -Marissa

• S

  Sarah Smith
  3

  I took out a loan and was offered via a letter and website additional funds and a refinance of my loan. I assumed that this was already pre-approved with a soft credit pull, but no they just send these out to everyone without any real soft credit pre-approval and then they have to do a hard to pull to see if you are qualified, this dings your credit score. Also they will not stop calling they just kept calling and calling and calling to have me do a hard pull. I was late with my payment only 1 time and it was purely by mistake and they worked with me on the late fees since they knew that was out of my character. Loan is paid in full and I will not be a returning customer due to amount of calls they do. Maybe send an email........

• p

  paul huston
  1

  Applied for online loan got approved , first business day Omar calls me and i say Ok i need Some time to get paperwork together i will Call you guys back in a few days when i get It together and come into office , immediately started pressuring me to get information over the phone using aggressive sales tactics , called me back later that day and i told Omar again i will Call you guys when i am Ready so he then proceeds to call my phone three times a day and leave a voicemail and immediate email three times a day everyday for a week straight until i finally called them and told them to remove my information from there system in which he hung up on me , so i called back and he proceeded to argue with me saying well i gave you a few days to call us back ( but they have called me three times a day since ) rude customer service horrible pushy sales tactics bottom line i will never get a loan with this company due to my upfront customer experience . Run fast while you can

• d

  david ray
  1

  Very poor will not use your company again. I have had a loan with the Heath,Ohio 43056 branch starting around 2000 on and off in the tune of around $30,000.so i apply online got a call from a rep. give all my inform. told him i was trying to restart my credit and that i file for BK. back in Feb.2015 and it was discharge for 4 mo;s now. so when this man call me today and sorry we can not loan you any money.so i guess the $30,000 and also on time and you got your money after i filed BK.that means nothing to this company.and your branch manager is a smart ass to so thanks for you help in my restart on my credit restart.Please do not call me or send any of your ad's trying to loan me money because that's a joke. thank you. David Ray

• J

  Jessica Paul
  1

  Will report amount of the loan to include all of the interest. Will not return your title after conclusion but tell you to pay a fee with the state to get it and does not report pay offs timely. They also allowed someone to apply for a loan with my SSN. Very scary!

• P

  Patrice Bender
  5

  The office in the Tri County area ROCKS!!! I was in a difficult situations and I called thinking I was going to get turned down due all ready having a loan out. But Tyler is the Bomb, com he worked it out and saved the day.

• K

  Kim Smith
  5

  Taking out this loan was quick and painless. Jermaine was efficient and it made getting the loan that much easier.

• D

  Della White
  5

  Love the service I get when I come to your office every one is so helpful thank you very much so if anyone is out there and need help give them a try

• J

  Joe Gyekye
  3

  Very customer oriented people l did really appreciate their good services Keep it up guys

  Response from the owner

  Hi Joe: Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. RG

• S

  Shirley Garnett
  5

  I was surprised at how fast everything was accomplished to take care of my needs. Thank you