OneMain Financial Golf Rd, Morton Grove

OneMain Financial Reviews

• S

  Saint
  1

  I would rather lose every single possession I own than EVER do business with these people again. Rudest individuals. constantly call to harass even when paying on time. They ignore do not call listings on your account. Janetta is the most over the top horrible human being ever

  Response from the owner

  Hello Matt and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• C

  Christine Carter
  5

  This is the second time I have used One Main Financial. I had Janetta this time and she was great. Everything went very smooth and she explained everything since it was a debt consolidation loan . I very much like that they keep the payments low enough that you are not feeling overly burden. I also like that there is no penalty if you pay it paid off early.

• D

  Destiny 411
  1

  Always remember a loan can be cancel within seven days. The young lady Genetta lied to me and only for that reason I will not recommend. I called her office in morton grove and was told it was 10days to cancel the loan, Genetta insisted that there was nothing she can do. I said ok. I'm also into Customer service so I called several other branches and they said yes I can cancel, so i call corporate and corporate was so disgusted of the lie Genetta told.

• M

  Mike Kowal
  1

  I would give no stars if possible. LISA branch manager is useless, no customer service skills. Policy changes as needed. Paid off my loan directly with my bank account number then I’m told I have to wait 15 days for check to clear. WHAT CHECK ??MONEY WAS TAKEN WITH ACH DIRECT WITHDRAWAL. I couldn’t stop if I wanted to. Which I might try to do now So they have my money for 15 days and I do not have my title

• A

  Amanda Lopez
  1

  Not a good experience at all. I left feeling berated and embarrassed about my credit score after commenting on the high interest rate, and I was also lied to about my payment schedule. Not only do they not tell you upfront what your interest rate is until you're ready to sign, they also don't tell you the loan insurance is OPTIONAL. I just happened to look at the screen. The demeanor of the person helping me changed when I told her I didn't want that extra $400+ added to my loan. That's probably where they make their money. And I get that. I honestly wouldn't have minded if I hadn't been lied to with the next thing that happened. As we reviewed my app, I was told that my first payment wouldn't deduct until February. When I pointed out that the date on the app was listed as January, I was told it was a "typo in their system" and that it wouldn't deduct until February. I assumed that the woman helping me was telling the truth and would fix it. Sure enough my first payment came out a week after I got my loan, and NOT in February as promised. As for going through my credit history and reading all my account summaries online out loud to me when I commented on the interest rate - completely unnecessary. I know what my credit score looks like, and I know why it's like that. I wouldn't have gone to OMF if I had another option.

• M

  Mary F
  1

  I had just started my loan process and the person that I was talking was very rude. I ask her to cancel the loan application and she started giving me a nasty attitude . I told her I didn't want a secure loan and she still keep asking information about my vehicles . NOPE Bye !

• В

  Всеволод Дигтяр
  5

  PERFECT, EASY AND SUPER FAST SERVICE ! Very recommended ! Elaine Collazo provide 5* service for us today ! Every thing was very smooth and hassle free ! We got our loan and very happy with rates ! And of course huge THANK YOU to Sam Ponce ! SAM.

• j

  j s
  5

  Great deals on Entenmanns, Bimbo, and Brownberry, Thomas products. Double punch Mondays. Loaves that cost over $4 at the grocery store can be purchased for $1 or less....and freeze well.

• D

  Dete Srece
  2

  Super poor customer service. Call them and you will get Melissa hanging up on you.

  Response from the owner

  Hello Dete and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• j

  john pendola
  1

  Do yourself a favor " DO NOT" use this branch these people who work there are rude and ignorant..and lie …. One main financial should take a look at who they are hiring.... use another branch....