OneMain Financial Plaza, Fairfield

OneMain Financial Reviews

• J

  James Cole
  5

  While applying for my loan I was treated respectful by all employees at one main financial, I recommend this service to all needing a loan.

  Response from the owner

  Hi James, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• M

  Marisol O
  1

  My husband applied for a loan because Credit Karma said he would qualify. The process was a week and a half long and they would not speak to me because I wasn’t on the loan! I do all of his accounting and financial. I asked him to file a complaint for the poor quality provided by the application reviewer to her manager. The manager was unprofessional as the application reviewer! No wonder why they work together! The supervisor did not care about our complaints and automatically denied our application for a loan, but the account reviewer said she had to follow up some more! We then called the 1800 number to report them and the representative put the supervisor on the phone. The tone in her voice sounded as she thought it was hilarious and asked us how she could help and my husband told her that he had nothing to say to her and he wanted to speak to her supervisor. She then said he doesn’t know about your application and that she would have him call my husband. We called at 9am and we decided to call back at 3pm since it was obvious that her supervisor was not going to call. I called the 1800 number and let the representative know that I wanted to file a complaint. We told the representative everything and now we’re waiting on a response. We’ll see how everything goes. We never received a call from the rude ladies supervisor!

• P

  Peter Zizinga
  5

  This is an amazing company, with a tremendous service towards its customers. It’s worth paying them a visit.

  Response from the owner

  Hi Peter! We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! -Marissa

• D

  Dina Mayfield
  5

  From getting approved to paying off my bills was a matter of one day. OneMain Financial made my life easier in a matter of minutes. I would definitely use them for any consolidation or extra money.

• S

  Shannon Page
  5

  I was told she was short handed but despite being clearly busy she was very professional, helpful and nice! I was very happy.

  Response from the owner

  Hi Shannon, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• c

  carl bryant jr
  3

  This company need to get a lawsuit against them for false advertising as a no credit check loan company I went there awhile back at the Fairfield ca location and the lady told me that there will be a credit check for the loan I was applying for the lady I spoke to was nice so that's why I give them 3 stars but if it wasn't for that nice lady it would've been 1 star

  Response from the owner

  Hi Carl, Thank you for taking the time to review OneMain Financial. When you prequalify for a loan with us, we do a soft credit check which does not affect your credit score. Once you are through the prequalification process and ready to apply for your loan, a hard credit check is pulled. If there's any further assistance you need, please feel free to reach out to us. Thank you. –JS

• S

  S. Kimball
  1

  Don't walk, RUN away from doing business with this co. They used to be Springleaf Financial and are a bunch of preditory lenders!!!!

• J

  Jhun Ralph
  1

  Don’t ever try to make loan in this company, very high interest rate and never try to apply to them.

• Z

  Zatria Lofton
  5

  Process is easy. Never a problem. Service excellent!.