OneMain Financial 3rd St, New Philadelphia

OneMain Financial Reviews

• R

  Ron Jones
  5

  Everybody did a great job.. Thank you Monica Weaver for everything appreciate you and your coworkers.

  Response from the owner

  Hi Ron! Thank you for sharing your OneMain experience. We're happy to hear that Monica provided excellent customer service. We look forward to seeing you again soon. -Marissa

• T

  Tabby Goehring
  5

  Angie and her staff are so professional and friendly, I was in and out of the office in 20 minutes with everything handled perfectly, couldn't ask for better service. Thank you!

• B

  Barbara Riley
  5

  Awesome customer service! Signing was fast and efficient!

• R

  Rob Horsfall
  1

  They lied to me after running my credit

  Response from the owner

  Hello Rob, we'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• A

  Amanda Mercer
  1

  I've been a customer with OMF for a few years now and never had a single complaint... until this time. This was by far, the worse experience I've had. I started the process online Monday and they reached out fairly quickly. After that, I had to call them multiple times to find out or follow up with the application. At one point I was told they would call back in 10 minutes, 2 hours later I had to called them. Wednesday my loan was approved, they were to call me Thursday morning and never did. Finally by Friday afternoon after calling them again, my loan was completed. Not once did they apologize or even give an explanation as to why it was taking so long or for not returning my calls.

  Response from the owner

  Hi Amanda. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS