OneMain Financial S Fort Apache Rd, Las Vegas

OneMain Financial Reviews

• p

  patrickui durot
  5

  My whole experience with One Main was very positive. My loan rep, Tonya, was very professional and helpful throughout the whole process. She made it easy for me to understand and got my loan for me in a minimal amount of time. She walked me through the whole process with ease. Thank you!

  Response from the owner

  Hello, We're happy to hear that your loan process went smoothly and that Tonya delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – RP

• D

  Daeja Cousar
  1

  never get a loan through these people. they are loan sharks!!! apr is extremely high, so i got refinanced through my bank, gave them a check and they STILL charged my account $500 even though they were paid off! disgusting and unprofessional. not to mention they charged my account on a friday and will not be able to contact them until monday!! and apparently they're trying to be funny by commenting on credit scores, when that's not the focus (my scores pretty good given my age). the problem is they charged my card AFTER they were paid off. so like i said, avoid this place like the plague

  Response from the owner

  Hi Daeja, thanks for reaching out to OneMain. We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: https://spr.ly/OMFBranches. Thanks. -AS

• C

  Chantal brown
  1

  Avoid this company at all cost, especially if you’re Military. Customer service is utter garbage.

• S

  Shana Miller
  5

  I was kind of annoyed at first that I even had to get a loan. I’m not a loan person but things happen and I needed it... Leira is really nice and was a big help. She stayed in contact with me even when I wanted to give up on it. I didn’t even have to go in. Pleasure doing business with you all.

  Response from the owner

  Hi Shana, Your review means a lot to us. Thank you for your support. Best wishes -JS

• E

  Ed Salvatierra
  5

  I have dealt with other lending institutions before, I have to admit that I was pleasantly surprised with the ease and professionalism the staff a one financial took care of my needs. When I arrived at their location I was welcomed by Jessely, I had previously spoken with Anna the branch manager but Jessely took great care of me. The whole transaction took less than 45 minutes. Thank you One Main Financial, great Staff, excellent service. I would highly recommend One Main Financial to anyone who is looking for a loan.

• M

  Mark Sr. Robles
  1

  If you are absolutely desperate for money these parasites will assist you. I asked for loan assistance so I can have money to pay for the repairs on the vehicle that they own the title on. Their attitude with the conversation was short and quite smug. So if you are absolutely desperate they will loan you money, but do not expect a decent interest rate or customer service with any kindness or benevolence.

• C

  Christine Exelby
  1

  Do not use this company!!! Absolutely terrible experience, no one to help with the mess these ppl left me in. DO NOT USE THIS COMPANY

  Response from the owner

  Hi Christine. I have forwarded your message on to our customer service team so that they may reach out to you. -AS

• T

  Takisha Barby
  1

  The staff is very unprofessional and annoying. Stop sending me Loan offers for a personal loan and trying to get me to use my car as collateral I would never refinance my vehicle at a high interest rate. Giselle ran my credit without my permission and every time I asked for a manager one is never available and it's been numerous amount of time trying to add extra unauthorised products to your loan I can't wait till this is paid off I will never deal with this company again because of my experience with the staff in the office I've had this loan for over a year and called in to notify them that I will be 2 days late paying which was still in the grace. And they give me a hard time and was trying to put me into some other type of program which I didn't need the payment was not late that month but they had so I got with just calling and asking a simple question Strays me away from ever dealing with this company again.

• F

  Fujiama Manaea
  1

  I’m a returning customer and the process to refinance needs to be faster please. I was there over 2 hrs to refinance. And please when I say no add ons on options, that means no add ons. Give the quote on the loan amount without options. It’s your job to offer all options, but remember it’s how you present it. You presented it to me by including it in my quote. You didn’t present it to me By telling me features and benefits.

• B

  Bobby Douangphachanh
  5

  Super fast and easy, fast response when I call, explained everything perfectly to get a loan. Got my loan processing done within an hour! And then my loan in the bank Within 24 hours!! Awesome staff nice and friendly! Thank you Charity for being Efficient and friendly.