OneAZ Credit Union E Queen Creek Rd, Gilbert

OneAZ Credit Union Reviews

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  Jill Long
  5

  I have been coming to this credit union for years! Sonia is my favorite. She always greets me by my name and is kind and professional. She’s a keeper!

  Response from the owner

  Thank you for sharing your experience with us Jill. We're pleased to hear that you received friendly and professional service from our team. Thank you for your membership with OneAZ!

• R

  Ronald Masi
  4

  Sonia is always great and so helpful all the time. You should give her a raise. Ron M. Long time customer

  Response from the owner

  Thank you for sharing your experience with us Ronald. We're pleased to hear you are receiving helpful and overall great service from our Prescott Valley team. Thank you for your long-time membership with OneAZ. We look forward to serving you again!

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  Laniel Biakeddy
  5

  Went to get assistance with closing accounts for my sister when she passed. The staff was extra helpful and accommodating. Tough time but I'm glad they knew who I was and took the extra effort to go above and beyond.

  Response from the owner

  Thank you for sharing your experience with us Laniel. Please accept our sincere condolences for your sister and know we are here to keep everything as simple and straightforward as possible. We're pleased to hear you received helpful and accommodating service. Thank you for your membership with OneAZ!

• V

  Vanessa Thomas
  1

  Horrible bank. We were recommended to use them when purchasing our new car. From our car loans and credit card there were endless issues of never getting statements in the mail. Therefore this caused late payments. Never could reach anyone on the phone, couldn’t pay online. Finally went to the branch and that was a hassle. The branch manager helped and it took 3 months to get an answer which was not good cause they did nothing to help when this has been their fault. The member That signed us up is no longer with the company, very disappointed in the lack of professionalism and follow through. I was told today when I went to the branch that she would be emailing me so I could move forward to try to get this removed from our credit. No email has ever received. Disappointed that their lack of communication and work ethic has now affected my husband and I.

  Response from the owner

  Hi Vanessa - Thank you for your feedback and for your membership with OneAZ. We hope that we can turn your experience around either in-person at the branch, or over the phone during your next interaction.

• L

  Lee Collins
  5

  Sonia and the rest of the team at One AZ Credit Union are Awesome. We have banked here for 15 years and wouldn’t go anywhere else!

  Response from the owner

  Thank you for sharing your experience with us Lee. We're pleased to hear that you received awesome service from our team. Thank you for your membership with OneAZ!

• K

  Kindra Sweet
  5

  This was the first time doing a wire transfer and Sonia Shelton was amazing. She is always so friendly and knows me by name.

  Response from the owner

  Hi Kindra, we’re pleased to hear you received amazing service. Thank you for taking the time to review us. We will share this with the team!

• A

  Addi Westpheling
  5

  Just opened my first business account! Ryan was super informative & helpful. I’m so glad I chose to bank with One AZ Credit Union!

  Response from the owner

  Thank you for sharing your experience with us Addi and congratulations on your first business account! We're pleased to hear you received knowledgeable and helpful service from our Queen Creek team. Thank you for your membership with OneAZ. We look forward to serving you again!

• L

  Lemuettia Hicks
  5

  I went in to open another account (business) and my banker B.J. was phenomenal! I absolutely love banking with OneAZ.

  Response from the owner

  Thank you for sharing your experience with us Lemuettia. We're pleased to hear you received phenomenal service from our Queen Creek team. Thank you for your membership with OneAZ. We look forward to serving you again!

• L

  Lori Wilkerson
  5

  This Credit Union had the unparalleled foresight to hire Sonia, who is now their Head Teller. Sonia is not only quick and incredibly conpetent, but she's also like "sunshine and fresh air" in a day when Customer Service is all but a thing of the past. Thank you ONE AZ Credit Union!!! You rock!!!

  Response from the owner

  Hi Lori, Thank you for your review! We are so happy to hear that you had a great experience with us and that Sonia helped you out. Thanks for your feedback and for being a OneAZ member. You rock!

• P

  Purvi Gupta
  5

  Dylan Wright went the extra length to complete our work.

  Response from the owner

  Thank you for leaving a positive review for OneAZ, Purvi!