Old National Bank Concordia Ave, St Paul

Old National Bank Reviews

• L

  Lara Willard
  1

  Anchor Bank was wonderful. Old National Bank acquired Anchor Bank, and is awful for business banking. My grandfather was a banker, so I value local banks, but ever since Old National took over, the agreement changed to favor cash over people. If you work for yourself, expect outrageous fees because OLB business accounts assume everyone with an LLC is a millionaire. Closing my business account and going with a credit union like I should have as soon as Anchor was acquired. (Nothing wrong with service from employees at this location. All the issues are with corporate.)

  Response from the owner

  Hi Lara, we sincerely appreciate this feedback. If there is anything we can do to assist you and your business, please contact us at 1-800-731-2265 or visit your local banking center. We take customer service seriously and would like to work together.

• R

  Rachel Schromen
  5

  I have had my accounts (both personal and business) at Old National since 2015 and cannot be happier. Whenever I stop in the bank, I am greeted by name and it feels like a small town bank, in St. Paul! Kim Olson, the VP, always goes out of her way to answer my questions and make things easy for me. I could not be happier with the service I have received!

  Response from the owner

  Thank you for sharing this. We are glad to pass this along to our team!

• D

  Douglas Debarry
  5

  Have been with them for 3 1/2 years now and can say that they are just wonderful. Personable tellers who are sincere and know their jobs well. From my first encounter with Josh opening my accounts to my last visit with a teller, it is always a pleasure to deal with these folks.

• M

  Me You
  1

  I've been with the bank for nearly 10 years. Recently had an embarrassing situation occur regarding a scary ex boyfriend. I had to go in visibly upset requesting to change my account number, which apparently is more work than she wanted to do. ~Oh man let me tell you B***Y was literally giving her co-workers dirty looks across the room regarding me. Right in front of my face!! ~I didn't say anything at the time because I was mortified, and I just kept thanking her for helping me, but truth is, during my most embarrassing horrible time of need, I got judged and treated like a pile of trash by B***Y and the other equally rude women that run the show. Very unhappy and now each time I go in to the bank I can FEEL her judging me. Never says "Hi, how are you" or zero friendliness...just kind of shoots me a look like, "there is that loser customer again." ~It's 2018 I can't believe snotty little snot muffins are still allowed to be in charge!

  Response from the owner

  Thank you for sharing this with us. We take customer service very seriously and would welcome an opportunity to discuss your experience. Please contact us at [email protected] or 1-800-731-2265.

• V

  Valerie Heffron
  1

  Just walked in to buy quarters for laundry $100. Won’t sell to me because I don’t have an account.

  Response from the owner

  Hi Valerie, we're sorry for any inconvenience. We will pass along your feedback to our team.

• K

  KA TRANSPORTATION
  5

  excellent. they have the most friendly and kind teller of all time number one recommended bank

• J

  Jeren Hamlin
  5

  Great commercial lender Keith Crep was great bailed us out in a jam 5 stars