O Bee Credit Union Main St, Tacoma

O Bee Credit Union Reviews

• A

  Ashley Villafranca-Sedino
  1

  Changed their hours again and are literally ONLY open when I am working. How pointless is that?! You are making it so hard for essential workers to use your bank which means I have 2 Bill's now that are late because I couldnt cash my check but instead go to another bank which will hold my funds for a week giving me TWO late fees. So thanks for that!!

  Response from the owner

  First, thank you so much for your important contributions as an essential worker. We appreciate all you do. Our apologies for the inconvenience you have experienced with our changing hours. Like so many things this year, our hours are something that have required adjusting as we address the needs of our team and our members during the pandemic. To cash checks after hours, we encourage you to use our mobile app. Once you have the app set up, use the mobile deposit feature to take a picture of your check. It deposits to your account instantly and the funds are available based on our funds availability policy. In some cases, holds may be present for up to two days. You can then make a cash withdrawal at any of our 24-hour ATMs. (Please note that the ATMs located at community colleges are not accessible at this time because the college buildings are closed.) Here’s more information about our mobile and online services: https://www.obee.com/Everyday-Banking/Online-and-Mobile-Banking Thank you.

• s

  sone phimmasone
  5

  Elizabeth X has been amazing throughout my whole car buying experience!!! From the initial application for a pre approved loan to handling of all paperwork between Obee and the dealership! I was even provided the opportunity to tour the Ruston Way location while finalizing paperwork for my car! Will continue to do business with this institution:)

  Response from the owner

  Thanks for the love Sone. We’re glad to hear about your excellent car-loan experience. We will share your kind words with Elizabeth.

• B

  Brent Rafalovich
  1

  Closed randomly for lunch breaks 12:30-1:30!? Closed again, now the sign says closed and indefinitely due to ack of staffing.

  Response from the owner

  Hi Brent, we apologize for the inconvenience. The Point Ruston branch was closed during lunch hours today due to low staffing. As with every industry, the pandemic continues to put a strain on our staffing levels. As always, you have 24/7 access to your accounts with Online Banking and the Mobile App. Thank you for your patience and understanding.

• B

  Blackrose Requiem
  4

  Cute little area they're in and I'm glad they have one in tacoma. I've been with them for years and I feel like they're a really good bank but could be better.. This would be 5 stars if they had the option to make deposits after hours. There isn't a single location near tacoma that I can deposit cash without going inside. This is super inconvenient having kids to drag in and only having one car. The only time I really get a chance to go in is the weekends or after they're already closed. Please give this option to your customers! On top of this, they hold direct deposits for days.. I've switched to using my husband's usaa account for the most part because of this

  Response from the owner

  Hi member! Thanks for your feedback. We're glad you like the new Point Ruston branch, we're loving it too. We know it's frustrating that you can't make ATM deposits. So sorry! We got a lot of fraud attempts from ATM deposits so had to shut it down. But you can always use the night drop for deposits and they're applied to your account, first thing, the next business day. Direct deposits are something we don't have much of control over. They're made available as instructed by the company or organization sending the funds. We hope that helps to clarify the process a bit. Thanks again for stopping by and for being a member!

• F

  Felina Guynn
  5

  Elizabeth X was a wonderful help to me while assisting me through my first car loan, I bugged her with lots of questions & she patiently answered each one & was sure I understood, I highly would recommend working with her when in need of a loan!:)

  Response from the owner

  We're glad to hear you had a great experience with Elizabeth. We'll be sure to let her know! Thanks for your review, Felina.

• J

  Jess Arias
  4

  Really liked that they opened another location in Tacoma. Would be a 5 Star if their was one in Seattle!

  Response from the owner

  Thanks for the love Jess!

• D

  Debbie Weisdepp
  5

  So glad this great credit union has opened in Tacoma. So friendly and a great location.

  Response from the owner

  Thank you Debbie. We love Tacoma and the people there. Thank you for the warm welcome.

• M

  Megan Mc Kown
  1

  Rude. Stood waiting to be helped while the women did nothing and then helped another person in front of me. Also stringent on all account handling.