Nymeo Federal Credit Union W Patrick St, Frederick

Nymeo Federal Credit Union Reviews

• J

  Jessee McIntire
  5

  Nymeo Federal Credit Union has been amazing. I have been banking with them for a few years now and have always received exceptional service. Recently I did have an issue arise that gave me great concern. However, after I let Nymeo know of my concern they took immediate action to rectify and ease my concerns. I honestly felt that my issue was taking very seriously and was dealt within a very timely manner. Everyone involved was very understanding and offered their full support. I will suggest Nymeo to all my associates in search of banking needs. Great job Nymeo!!!!

  Response from the owner

  Hi Jessee! Thank you so much for this 5-Star rating and for your time writing this review about your experience with us. We are happy that your concern was taken care of right away and you received outstanding service too. Thank you for referring us to your friends also. We hope they join! Have a great week!

• L

  Logan Dill
  1

  I've tried so many times to link to my venmo or cash app accounts. I constantly have to reverify to login using the app and resetting passwords. I've used many credit unions in Oklahoma, Utah, maryland and anywhere I live. This is the worst experience with a credit union I have ever had. I am closing my account as I can't use the app again! I have to login online and reset my password again. For no reason. They shut branches down in the name of "the pandemic" and overloaded other branches that were not only out of the way but impossible to do a quick transaction because of how many people have to use the single location. What a nightmare of a credit union. Horrible on every level except the lady who opened my account, who was amazing. Too bad this credit union only runs nicely skin deep.

  Response from the owner

  Hi Mr. Dill, we are so sorry to see this review and your negative experiences with our credit union recently. Please let us know if you need further assistance and if there is anything we can do to help. Thank you.

• H

  Harold McElroy
  5

  I went to the bank to get help to add my son so he can take care of a few things. I thought it was going to be a big hassle. But no the staff there took care of it right away an help get my will done . I could not be Happer with everyone I have had help me . Weather it was for business or personal. I thank you all at nymeo.

  Response from the owner

  Thank you Mr. McElroy. We appreciate this 5 Star review and your Nymeo membership. We hope you have a wonderful week!

• R

  Ruth Kendall
  1

  Atm hasn't worked since update on its tech, they now have a sign up that says use our atm's at cvs, cvs hasn't had nymeo atm's for at least 2 months..... thanks for wasting an hour of my night

  Response from the owner

  Hello Ms. Kendall, we hear your frustration and currently working on ensuring these ATMs are functioning properly. The CVS ATMs are the same ATMs we've had before but without the Nymeo branding. Our members can use these ATMs without incurring a fee. Nymeo members may also use any Allpoint or CO-OP ATM, anywhere in the world, without a fee. We apologize for this headache and the inconvenience of your time. We hope to have all machines working properly and efficiently as soon as possible. Thank you.

• M

  Morgan Radtke
  1

  They havnt honored my payment inn over year or about a year preventing me from making a bank account any where in the USA I’m sure it’s impacted my credit score too, also tried paying my loan up till current and they having a real hard time getting the payment through ive called multiple times in different weeks trying to get them to take my money but even after confirming the account with my money right numbers and access numbers they still cannot get the money here

  Response from the owner

  Hello Ms. Radtke, we are sorry that you have had a bad experience. We are looking into your situation to see what occurred and a staff member will be in contact with you. If there is another phone number that is best to reach you at other than what we have on file, please email it to us privately at [email protected]. Thank you.

• D

  Daphney Basile
  5

  Abby is always so helpful and she so nice and understanding she deserves more than 5 star

  Response from the owner

  Thank you very much, Daphney Basile! We will let Abby know of your kind words. We appreciate your membership!

• E

  Emily Young
  5

  The entire staff is always so friendly, welcoming, and helpful. I’ve never had a bad experience here.

  Response from the owner

  Thank you, Emily Young! We appreciate your feedback and kind words and will share with staff. We strive to give each member a great experience. Thank you for your membership. Have a wonderful weekend!

• Z

  Zackary Pecia (Zack)
  5

  Friendly people, good coffee, and a great bank. What more could you want?

  Response from the owner

  Thank you very much for your review, Mr. Zack Pecia! We appreciate your feedback and value your membership.